Customer Service Operations Manager

Position Overview:As the Customer Service Operations Supervisor, you will be responsible for managing all facets of the Contact Center to ensure exceptional service is provided to both internal and external stakeholders. Your role will involve quality assurance through call monitoring, addressing escalated issues, offering guidance and leadership to the...

Position OverviewThe Customer Service Operations Manager is responsible for overseeing and enhancing the customer support division. This role includes key responsibilities such as:Recruitment and Staffing: Engaging in the hiring process, including onboarding new team members.Employee Management: Handling disciplinary actions, terminations, and performance...

Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at Service Corporation International. As an Operations Manager, you will be responsible for the effective and successful management of labor, productivity, and quality control for our Historical Digital Records Project (HDRP) Teams.Key ResponsibilitiesStrategic...

Position Overview:The Customer Service Operations Leader will oversee the management, functionality, and ongoing support of the water meter reading division. This role is essential in fostering a productive, efficient, and secure work atmosphere.Key Responsibilities:1. Lead the customer service team to ensure optimal performance and service delivery.2....

Job Title: Front Desk AssociateWe are seeking a highly skilled and professional Front Desk Associate to join our team at Service Corporation International. As a Front Desk Associate, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.Key Responsibilities:Greet and Assist Guests: Greet...

Position Overview:The Customer Service Operations Leader is responsible for overseeing the comprehensive management of the customer service center, ensuring exceptional service delivery to all stakeholders. This role involves monitoring service interactions for quality assurance, addressing escalated issues, and providing strategic direction and leadership...

Position Overview:The Customer Service Section Chief is tasked with overseeing the management, functionality, and upkeep of the water meter reading division. This role is crucial in ensuring a productive, efficient, and safe working atmosphere.Key Responsibilities:1. Lead the operations of the customer service section to maintain high performance...

Job Summary:The Associate General Manager is a key leadership role at Service King, responsible for supporting the General Manager in leading the shop's operations and ensuring the location meets or exceeds corporate goals for customer service, gross profit, and operational efficiency.Key Responsibilities:Support the location's effort to achieve revenue...

Position OverviewJoin our dynamic team at Circle K Stores, Inc. as a Lead Customer Service Representative. We are looking for an individual who is passionate about delivering exceptional service and leading a team to success.Key ResponsibilitiesOversee daily operations of the customer service department.Provide guidance and support to customer service...

Position Overview:The Customer Service Section Chief is tasked with overseeing the management, functionality, and ongoing support of the water meter reading division. This role is crucial in ensuring a productive, efficient, and secure working atmosphere.Key Responsibilities:1. Lead the operational strategies for the customer service section.2. Ensure the...

Job OverviewSalary: CompetitiveThe Operations Service Supervisor plays a crucial role in ensuring smooth administrative processes, exceptional customer service, and effective internal coaching within the organization. This position requires adaptability, sound judgment, and strong decision-making skills to manage daily challenges.Key ResponsibilitiesOversee...

Job Title: SupervisorCompany: Envoy AirOverviewEnvoy Air is a reputable and expanding airline that presents a remarkable opportunity for a Supervisor to oversee customer service operations. In this role, you will be responsible for directing and managing team activities, ensuring compliance with safety protocols, addressing workplace challenges, and...

Job Overview**Job Summary**SentriForce is seeking a detail-oriented Service Operations Manager to lead and oversee our service operations. In this role, you will be responsible for ensuring operational efficiency, coordinating service schedules, and managing field technicians to meet high-performance standards.Key ResponsibilitiesOversee the scheduling,...

Company Overview:The Ladders is a leading organization in the oil and gas sector, specializing in the provision of wellheads, gate valves, check valves, and surface safety systems. We pride ourselves on offering a competitive compensation package, profit-sharing opportunities, and a comprehensive benefits program, all within a dynamic and entrepreneurial...

About the RoleAt Hogan, we are seeking a highly skilled Service Operations Manager to oversee the daily operations of our shop. This is a key leadership position that requires strong organizational and communication skills, as well as the ability to motivate and direct a team of service employees.Key ResponsibilitiesLeadership and SupervisionDirectly...

Job Title: SupervisorCompany: Envoy AirOverviewEnvoy Air presents a remarkable opportunity for a Supervisor to take charge of customer service operations within a dynamic and expanding airline. In this role, you will oversee and direct team activities, ensure compliance with safety protocols, address workplace challenges, and inspire staff to meet...

Job Overview**Job Summary**SentriForce is seeking a detail-oriented Service Operations Manager to lead and oversee our service operations. In this role, you will be responsible for ensuring operational efficiency, coordinating service schedules, and managing field technicians to meet high-performance standards.Key ResponsibilitiesOversee the scheduling,...

Join our team as a Customer Service Specialist focused on enhancing the customer experience. This role is pivotal in managing customer interactions through various channels, including phone calls, online chats, emails, and in-person discussions, while consistently providing outstanding service. Primary Duties:Interacting with customers across multiple...

Job OverviewPosition Summary:The Service Operations Manager plays a pivotal role in overseeing the effective management of tasks conducted within the service department. This includes organizing, prioritizing, and supervising all activities within designated areas of responsibility. A key aspect of this role is to guarantee the utmost satisfaction of both...

Job DescriptionJob Summary:The Customer Advocate or Service Manager is responsible for the operational service delivery and the day-to-day relationship for the assigned customer accounts. This role is accountable for ensuring that Hitachi Energy meets or exceeds the Service Level Agreements (SLAs) and Contract Deliverables.Key Responsibilities:Operational...