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Customer Service Operations Leader

2 months ago

Houston, Texas, United States City of Houston Texas Full time

Position Overview:
The Customer Service Operations Leader will oversee the management, functionality, and ongoing support of the water meter reading division. This role is essential in fostering a productive, efficient, and secure work atmosphere.

Key Responsibilities:
1. Lead the customer service team to ensure optimal performance and service delivery.
2. Implement strategies for effective operation and maintenance of water meter reading processes.
3. Ensure a safe and orderly work environment for all team members.

Qualifications:
Experience in customer service management and a strong understanding of operational processes are crucial for success in this role.