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Customer Service Operations Supervisor

2 months ago

Houston, Texas, United States Envoy Air Full time

Job Title: Supervisor

Company: Envoy Air

Overview

Envoy Air presents a remarkable opportunity for a Supervisor to take charge of customer service operations within a dynamic and expanding airline. In this role, you will oversee and direct team activities, ensure compliance with safety protocols, address workplace challenges, and inspire staff to meet operational objectives.

Key Responsibilities

  • Oversee and direct the work of team members across various roles
  • Identify and resolve operational challenges
  • Advise on personnel decisions
  • Onboard new employees and maintain accurate records
  • Collaborate with fellow Supervisors and Managers to streamline operations

Qualifications

  • Strong ability to work collaboratively within a team
  • Effective prioritization of tasks and projects
  • Demonstrated initiative and analytical thinking
  • Capability to work independently with minimal oversight
  • High school diploma or equivalent required
  • Possession of a valid state driver's license
  • Prior experience in a supervisory role is preferred

Note: This description is a general overview and may be subject to modifications. Envoy Air is committed to providing equal employment opportunities.