Head of Client Relations
2 weeks ago
M3 USA, a pioneer in healthcare advancements, is on the lookout for a Client Services Director within our Global Research division. Become part of a vibrant team committed to enhancing healthcare and influencing the industry's future.
About M3 Global Research:
As a division of M3 Inc., M3 Global Research provides exceptional market research services across the globe. Our commitment to client satisfaction and innovation positions us as leaders in data collection and project management within the sector.
Key Responsibilities:
- Oversee client accounts, manage contracts, and identify upselling opportunities
- Engage in networking to uncover new business prospects
- Facilitate client meetings and craft strategic sales communications
- Advise on sample design and address business challenges
- Collaborate with internal teams to ensure quality deliverables for clients
- Address sales and delivery challenges in partnership with clients and Operations teams
- Manage bid requests and project execution alongside partners and vendors
- Serve as a bridge between Sales and Project Managers
- Occasionally travel to support client visits and business development efforts
- Achieve individual revenue and sales targets
Qualifications:
- Skilled in utilizing CRM systems and overseeing sales pipelines
- Accountable for revenue targets and precise sales forecasting
- Familiarity with research methodologies and client objectives
- Ability to work collaboratively with internal teams for client advantage
Benefits:
- Competitive salary
- Comprehensive Health, Dental, and Prescription coverage
- Life, Accident, and Disability Insurance
- 401k Plan with Matching Contributions
- Paid Holidays, Vacation, Sick Days, and Personal Days
*Please be aware that the job description may evolve based on business requirements.
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