Patient Safety Specialist

2 weeks ago

Glen Burnie Maryland, United States University of Maryland Medical System Full time
Position Overview

Under minimal supervision, the Patient Safety Specialist is responsible for evaluating patient safety incidents and collaborating with hospital management, clinical teams, and the Risk Management Department to foster organizational transformation aimed at achieving high reliability, eliminating harm, and promoting a Just Culture.

This role is essential to the patient safety initiative, serving as a key resource for departmental leaders, physician colleagues, unit dyads, and frontline staff.

Works closely with leadership to enhance and prioritize the ongoing commitment to a culture centered on patient safety.


Key Responsibilities

The following responsibilities outline the general nature and level of work expected from individuals in this role. They are not intended to be an exhaustive list of all duties performed.

  • Facilitates activities aimed at progressing towards a High Reliability Organization (HRO) with a focus on zero harm.
  • Identifies, measures, monitors, and assesses safety improvement initiatives within the organization, aligned with a Just Culture framework.
  • Investigates patient safety incidents, trends, and sentinel events.
  • Collaborates with the Patient Safety Manager and senior leadership to guide the safety program.

Specific Duties Include:
  • Overseeing the Root Cause Analysis (RCA) process, which entails conducting investigations, leading RCA meetings, and performing apparent cause analyses (ACA) as necessary.
  • Formulating action plans in compliance with The Office of Healthcare Quality (OHCQ) and Joint Commission (TJC) regulations for sentinel and adverse event reviews, reporting, and improvement strategies.
  • Facilitating the creation, execution, and monitoring of action plans.
  • Conducting chart reviews relevant to the discipline/program and preparing summaries/timelines of patient safety events for informed discussions and problem-solving.
  • Enhancing and nurturing collaborative relationships with key medical staff and providing guidance to clinical and operational leadership to ensure monitoring of key patient safety metrics and alignment with departmental goals.
  • Partnering with leaders in safety, quality, performance improvement, and data management to optimize data utilization for enhancing Patient Safety and minimizing preventable harm.
  • Contributing to the patient safety team to identify and lead initiatives aimed at improving event reporting and responses to near-miss incidents.
  • Ensuring adherence to external regulatory and accrediting bodies (e.g., The Joint Commission, CMS, Maryland State Department of Health Office of Healthcare Quality).
  • Ensuring that Medical Center and departmental policies, procedures, and standards comply with regulatory and accrediting agency requirements related to patient safety.
  • Collecting and analyzing data, developing presentations, providing consultation, and leading service-specific and hospital-wide committees.
  • Creating and implementing educational programs for staff and medical personnel concerning patient safety, prevention of medical errors, and compliance with regulatory standards.
  • Participating in staff orientation and contributing to organizational safety communications, alerts, and recognition programs.
  • Serving as a consultant and resource for unit managers and clinical representatives, assisting with the development of clinical and safety indicators and process enhancements.
  • Managing aspects of the Event Reporting System, including reviewing daily reports, notifying managers for follow-up, and tracking trends to mitigate preventable harm.
  • Participating in proactive risk assessments and assisting with the implementation of safety culture assessments as directed.
  • Leading or participating in key hospital committees and teams to ensure that safety and the prevention of medical errors are prioritized.
  • Educating leaders and clinical staff on fostering a supportive environment that balances a non-punitive response to human error with appropriate accountability for reckless behavior.

  • Patient Safety Specialist

    2 weeks ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job OverviewCompany OverviewExperience a culture of appreciation at the University of Maryland Medical System, recognized for excellence in workplace environment. Our institution is a proud member of the University of Maryland Medical System, offering advanced healthcare services to our community. With a commitment to quality care, we are equipped with...

  • Patient Safety Coordinator

    4 weeks ago

    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of...

  • Patient Safety Coordinator

    2 weeks ago

    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of...

  • Airport Security Officer

    7 days ago

    Glen Burnie, Maryland, United States Transportation Safety Administration Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as a Transportation Security Specialist. As a key member of our organization, you will play a critical role in ensuring the safety and security of our nation's transportation systems.Key ResponsibilitiesSecuring airports, seaports, railroads, highways, and public transit...

  • Patient Accounts Insurance Specialist

    4 days ago

    Glen Allen, Virginia, United States Patient First Full time

    Job SummaryWe are seeking a highly skilled Patient Accounts Insurance Representative to join our team at Patient First. As a key member of our Patient Accounts team, you will be responsible for ensuring accurate and timely payment of patient accounts.Key ResponsibilitiesClaims Processing: Review and process patient claims to ensure accurate and timely...

  • Culinary Specialist

    2 days ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job SummaryAs a Culinary Specialist with the University of Maryland Medical System, you will play a vital role in preparing and serving high-quality meals to our patients and staff. Under moderate supervision, you will be responsible for preparing, portioning, and serving hot foods according to established recipes and food handling techniques.Key...

  • Patient Accounts Insurance Representative

    2 weeks ago

    Glen Allen, United States Patient First Full time

    Patient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus! The responsibilities of this job include, but are not limited to, the following: Reviewing processed claims to ensure proper payments received...

  • Patient Accounts Insurance Representative

    2 weeks ago

    Glen Allen, United States Patient First Full time

    Patient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus! The responsibilities of this job include, but are not limited to, the following: Reviewing processed claims to ensure proper payments received...

  • Clinical Pharmacy Specialist

    2 weeks ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job OverviewGeneral SummaryThe Clinical Pharmacy Specialist is tasked with the comprehensive evaluation of patients, which includes the formulation, assessment, and adjustment of the care strategy. This individual interprets and executes intricate patient care protocols specific to their field of expertise. As integral members of both the Care Team and...

  • Cardiovascular Imaging Specialist

    2 weeks ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Position OverviewRole Summary: Under the guidance of the Radiology Manager, the Cardiovascular Imaging Specialist plays a crucial role in catering to the unique requirements of patients undergoing interventional angiography. Key Responsibilities: Deliver direct patient care tailored to the imaging discipline.Engage in fundamental monitoring tasks.Assist...

  • Safety Companion

    1 week ago

    Glen Burnie, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionExperience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of...

  • Pharmaceutical Care Specialist

    2 weeks ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job OverviewGeneral SummaryThe Pharmaceutical Care Specialist is tasked with evaluating patients, which includes the formulation, assessment, and adjustment of the treatment plan. This role will be situated within our Critical Care and Intermediate Care (IMC) units. The individual will interpret and execute intricate patient care protocols that are unique to...

  • Veterinary Cardiology Specialist

    1 week ago

    Cockeysville, Maryland, United States CVCA Towson - Cardiology Specialist Full time

    About CVCA Towson - Cardiology SpecialistWe are a leading provider of veterinary cardiac care, seeking a skilled and compassionate Veterinary Cardiology Specialist to join our team.Job SummaryWe are seeking a highly motivated and experienced Veterinary Cardiology Specialist to provide exceptional patient care and support our team of cardiologists. As a key...

  • Customer Service Specialist

    7 days ago

    Glen Allen, Virginia, United States Patient First Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Client Service Specialist to join our team at Patient First. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate communication, and maintaining a high level of professionalism in all interactions.Key...

  • Veterinary Cardiology Specialist

    1 week ago

    Cockeysville, Maryland, United States CVCA Towson - Cardiology Specialist Full time

    About CVCA Towson - Cardiology SpecialistWe are a leading provider of veterinary cardiac care, seeking a skilled and compassionate Veterinary Cardiology Specialist to join our team.Job SummaryWe are seeking a highly motivated and experienced Veterinary Cardiology Specialist to provide exceptional patient care and support our team of cardiologists. As a key...

  • Certified Respiratory Care Specialist

    1 week ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Position OverviewThe Certified Respiratory Care Specialist (CRCS) operates under minimal oversight, tasked with evaluating patients in general care settings. This role encompasses the formulation, assessment, and adjustment of individualized care plans.The CRCS is responsible for interpreting and executing basic patient care tasks specific to their...

  • Senior Transportation Security Specialist

    2 weeks ago

    Glen Burnie, Maryland, United States Transportation Safety Administration Full time

    LocationGlen Burnie, MarylandDutiesOverviewEnsuring Safe Travel, Protecting Lives - At the Transportation Security Administration, you will operate in a critical environment dedicated to preserving the American lifestyle. Across various locations nationwide, you will secure transportation hubs including airports, seaports, railways, highways, and public...

  • Registered Nurse

    5 days ago

    Glen Burnie, Maryland, United States University of Maryland Medical Center Baltimore Washington Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team at the University of Maryland Medical Center Baltimore Washington. As a Registered Nurse, you will be responsible for providing high-quality patient care and collaborating with our interdisciplinary team to achieve exceptional patient outcomes.Key...

  • Patient Scheduling Coordinator

    1 week ago

    Glen Burnie, Maryland, United States Mercy Health Full time

    Position Overview:The role of the Call Center Operator at Mercy Health is crucial in facilitating effective communication between patients and healthcare providers. This position acts as a vital scheduling liaison, ensuring that patients receive timely appointments with both primary care and specialist providers.Key Responsibilities:1. Serve as the primary...

  • Patient Scheduling Coordinator

    1 week ago

    Glen Burnie, Maryland, United States Mercy Health Full time

    Position Overview:The primary role of the Call Center Operator at Mercy Health is to act as a vital communication link for patients, facilitating appointments between primary care and specialist providers.Key Responsibilities:1. Serve as the main point of contact for patient scheduling inquiries.2. Ensure seamless communication between patients and...