Customer Service Specialist
6 days ago
We are seeking a highly skilled and detail-oriented Client Service Specialist to join our team at Patient First. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate communication, and maintaining a high level of professionalism in all interactions.
Key Responsibilities- Customer Service: Handle inbound and outbound calls, emails, and correspondence in a timely and professional manner, providing accurate information and resolving customer inquiries and concerns.
- Communication: Communicate effectively with clients, patients, insurance companies, and other stakeholders, ensuring clear and concise communication of information and services.
- Account Management: Manage client accounts, ensuring accurate and up-to-date information, and providing exceptional service to meet client needs.
- Reporting and Administration: Accurately and timely report results and discrepancies of drug screen collections, and maintain accurate records and reports as required.
- Team Collaboration: Collaborate with the Patient First team to ensure seamless communication and service delivery, and contribute to a positive and productive work environment.
- Education and Experience: High school diploma or equivalent required; 2+ years of customer service experience preferred.
- Skills and Abilities: Excellent written and verbal communication skills, ability to handle multiple tasks and prioritize responsibilities, and strong analytical and problem-solving skills.
- Work Environment: Ability to sit for long periods of time (4-7 hours at a time), and flexible work schedule to meet departmental service level needs.
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Pet Care Customer Service Specialist
2 weeks ago
Glen Allen, Virginia, United States Holiday Barn Full timeAs a Pet Care Customer Service Specialist, you will play a vital role in fostering and nurturing positive connections with our beloved animal guests and their owners. Each day presents numerous opportunities to assist clients in selecting the most suitable services for their pets, engaging in enjoyable activities, enhancing their pets' appearance, and...
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Pet Care Customer Service Specialist
2 weeks ago
Glen Allen, Virginia, United States Holiday Barn Full timeAs a Pet Care Customer Service Specialist, you will play a vital role in fostering and maintaining positive connections with our beloved animal companions and their owners. Each day presents numerous opportunities to assist clients in selecting the ideal services for their pets, planning enjoyable activities, enhancing their pets' appearance, and arranging...
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Customer Service Representative
5 days ago
Glen Allen, Virginia, United States RemX Full timeRemX is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Respond to inbound calls and provide timely and effective solutions to customer inquiries.Review account activity using billing systems and...
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Customer Service Representative
1 day ago
Glen Allen, Virginia, United States RemX Full timeRemX is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.Key Responsibilities:Respond to inbound calls and provide timely and effective solutions to customer inquiries.Review account activity using billing systems and...
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Customer Service Sales Specialist
2 weeks ago
Glen Allen, Virginia, United States Petco Animal Supplies, Inc. Full timeBuild a Fulfilling Career with PetcoJoin Our Mission: Become part of a dedicated team focused on enhancing the health and happiness of pets and their owners.Inclusive Environment: Experience a workplace that fosters support and inclusivity, allowing you to flourish in your role.Skill Development: Enhance your expertise in sales, animal care, and customer...
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Fraud Customer Support Senior Specialist
1 week ago
Glen Allen, Virginia, United States Citizens Bank Full timeAbout the RoleWe are seeking a highly skilled Fraud Customer Support Senior Specialist to join our team at Citizens Bank. As a key member of our Customer Service and Call Center team, you will play a critical role in providing exceptional support to our customers.Key ResponsibilitiesRespond to customer inquiries and concerns related to fraud in a timely and...
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Fraud Customer Support Senior Specialist
1 week ago
Glen Allen, Virginia, United States Citizens Bank Full timeAbout the RoleWe are seeking a highly skilled Fraud Customer Support Senior Specialist to join our team at Citizens Bank. As a key member of our Customer Service and Call Center team, you will play a critical role in providing exceptional support to our customers.Key ResponsibilitiesRespond to customer inquiries and concerns related to fraud in a timely and...
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Fraud Customer Support Senior Specialist
2 weeks ago
Glen Allen, Virginia, United States Citizens Bank Full timeAbout the RoleWe are seeking a highly skilled Fraud Customer Support Senior Specialist to join our team at Citizens Bank. As a key member of our Customer Service and Call Center team, you will be responsible for providing exceptional support to our customers in resolving fraud-related issues.Key ResponsibilitiesRespond to customer inquiries and resolve...
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Fraud Customer Support Senior Specialist
1 week ago
Glen Allen, Virginia, United States Citizens Bank Full timeAbout the RoleWe are seeking a highly skilled Fraud Customer Support Senior Specialist to join our team at Citizens Bank. As a key member of our Customer Service and Call Center team, you will be responsible for providing exceptional support to our customers in resolving fraud-related issues.Key ResponsibilitiesInvestigate and resolve customer complaints...
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Cleaning Specialist
4 days ago
Glen Allen, Virginia, United States Kathleens Cleaning Service LLC Full timeJob OverviewKathleen's Cleaning Service LLC is a reputable residential cleaning company seeking a skilled and detail-oriented individual to join our team as a Cleaning Specialist. As a key member of our team, you will be responsible for providing exceptional cleaning services to our clients, ensuring their homes are clean and comfortable.Key...
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Customer Service Representative
6 days ago
Glen Allen, Virginia, United States SONIC Drive-In Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at SONIC Drive-In. As a Team Member, you will play a vital role in delivering exceptional customer service and creating a positive dining experience for our guests.Key ResponsibilitiesProvide top-notch customer service by greeting guests, taking orders, and...
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Customer Service Representative
6 days ago
Glen Allen, Virginia, United States Ulta Beauty Full timeJob Summary:We are seeking a highly motivated and customer-focused Lead Cashier to join our team at Ulta Beauty. As a key member of our retail team, you will be responsible for providing exceptional guest service, processing sales transactions, and promoting our products and services.Key Responsibilities:Promptly acknowledge and warmly greet each guest...
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Customer Service Representative
2 days ago
Glen Allen, Virginia, United States Global Partners Full timeAbout Global Partners LPGlobal Partners LP is a leading independent owner, supplier, and operator of gasoline stations and convenience stores in the Northeast. With a network of over 1,600 locations, we are one of the largest terminal networks of petroleum products and renewable fuels in the region.Job SummaryWe are seeking a highly motivated and...
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Customer Service Representative
1 week ago
Glen Allen, Virginia, United States Global Partners Full timeJob Overview:Global Partners LP, a prominent player in the petroleum and convenience store industry, operates nearly 1,600 locations across the Northeast. As one of the largest independent owners and suppliers of gasoline stations and convenience stores, we pride ourselves on our diverse brands, including Alltown, Mr. Mike's, XtraMart, On the Run, and Fast...
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Customer Service Representative
1 week ago
Glen Allen, Virginia, United States Global Partners Full timeJob Overview:Global Partners LP is a leading player in the petroleum and convenience store industry, with a vast network of locations primarily in the Northeast. We are committed to providing exceptional service to our customers through our various convenience store brands.Our Brands Include: Alltown, Mr. Mike's, XtraMart, On the Run, and Fast Freddie's. As...
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Customer Service Representative
2 weeks ago
Glen Allen, Virginia, United States Global Partners Full timeJob Overview:Global Partners LP is a prominent entity in the fuel and convenience store sector, boasting nearly 1,600 locations across the Northeast. As one of the largest independent operators, we specialize in the ownership, supply, and management of gasoline stations and convenience stores.Our Convenience Store Brands: Our stores include Alltown, Mr....
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Customer Care Specialist
2 weeks ago
Glen Allen, Virginia, United States Medix™ Full timeAre you seeking a full-time opportunity in the healthcare sector? Medix is looking for dedicated Member Services Representatives to support a prominent health plan during the enrollment period.Position Summary:Compensation: $18 per hourLocation: Richmond, VA (commuting to the designated area is necessary)Work Schedule: 40 hours weekly, with weekend...
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Mortgage Customer Service Representative
2 days ago
Glen Allen, Virginia, United States Citizens Full timeAbout CitizensCitizens is a leading financial services company committed to serving customers, colleagues, and communities. We offer comprehensive benefits, career development opportunities, and a stable work environment.Job SummaryWe are seeking a skilled Mortgage Customer Service Representative to handle service-related inbound customer service calls. The...
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Customer Care Specialist
2 weeks ago
Glen Allen, Virginia, United States Chick-fil-A Full timeAbout Chick-fil-A: At Chick-fil-A, we pride ourselves on being more than just a restaurant; we are a community-focused organization dedicated to making a meaningful difference in the lives of our guests and team members.Position Overview: As a Customer Service Representative, you will play a crucial role in ensuring our guests receive exceptional service....
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Customer Support Specialist
2 weeks ago
Glen Allen, Virginia, United States The MGN Foundation Full timeWe are looking for a dedicated and approachable Entry Level Client Service Representative to enhance our customer support efforts at The MGN Foundation. As the initial contact for our clients, you will manage inquiries, provide insights about our offerings, and ensure a pleasant interaction with our organization.Key Responsibilities:Act as the main contact...