Patient Scheduling Coordinator

1 week ago


Glen Burnie, Maryland, United States Mercy Health Full time

Position Overview:
The primary role of the Call Center Operator at Mercy Health is to act as a vital communication link for patients, facilitating appointments between primary care and specialist providers.

Key Responsibilities:
1. Serve as the main point of contact for patient scheduling inquiries.
2. Ensure seamless communication between patients and healthcare providers.
3. Maintain accurate records of patient interactions and appointments.

Essential Skills:
- Exceptional customer service abilities.
- Proficiency in Microsoft applications and other relevant technologies.
- Strong organizational skills and attention to detail.

Work Environment:
This role is integral to the operational success of our healthcare services, contributing to a positive patient experience.



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