Desktop Support Specialist

4 weeks ago


Columbus, Ohio, United States 1-800-FLOWERS, INC. Full time

The Desktop Support role at 1-800-FLOWERS, INC. involves providing a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment.

This includes installing, diagnosing, repairing, maintaining, and upgrading desktop systems to ensure optimal performance and efficiency.

Key responsibilities include:

  • Providing technical assistance to end-users via phone, email, or in-person
  • Resolving hardware and software issues in a timely and professional manner
  • Collaborating with internal teams to identify and implement process improvements
  • Staying up-to-date with the latest technology trends and advancements

As a Desktop Support Analyst, you will play a critical role in ensuring the smooth operation of our desktop computing environment and providing exceptional support to our end-users.



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