Desktop Support Technician

2 weeks ago


Columbus, Ohio, United States Saxon Global Full time

Job Summary

The Deskside Support Specialist provides a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment.

This includes installing, diagnosing, repairing, maintaining, and upgrading all PC and Laptop hardware/equipment to ensure optimal workstation performance.

Key Responsibilities

  • Basic troubleshooting of software & hardware
  • Deploy & retire hardware
  • Carry out assigned project tasks
  • Utilize asset report data to remediate reporting issues
  • Other duties as assigned

Requirements

  • Mac OS and iOS
  • Verbal Communication
  • Microsoft Office Suite
  • Written Communication
  • Laptop, Desktop and Printer Hardware
  • Ability to document time spent
  • Microsoft Windows 7 and up
  • Follow written procedure
  • Basic DOS commands
  • Follow verbal instruction
  • Ability to lift 50lbs
  • Basic understanding of virtual environments
  • Work both independently and part of a team
  • Customer Oriented

Education and Experience

  • High School Diploma or equivalent, required


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