Front Office/Medical Assistant

4 weeks ago


Daly City, California, United States Altais Full time
About Our Company

At Altais, we're revolutionizing the healthcare system by empowering physicians, patients, and the clinical community with innovative clinical support tools, technology, and services. Our mission is to enable better healthcare experiences and improve the quality of care. We're a growing team of passionate innovators who share a passion for making a difference in the lives of others.

About Your Team

We're a dynamic and high-performing team of over 4,000 physicians, working in over 40 cities throughout California, caring for more than 500,000 patients. We're a mission-driven organization that values innovation, diversity of thought, and collaboration. If you're passionate about reshaping healthcare and want to work with a team that's dedicated to making a positive impact, we'd love to meet you.

About Your Work

As a Front Office/Medical Assistant, you'll play a critical role in providing exceptional patient care and supporting the medical practice's operations. You'll work closely with a cross-functional team of Medical Assistants and Medical Receptionists to ensure seamless patient flow and efficient administrative processes. Your responsibilities will include taking vitals, rooming patients, cleaning rooms, assisting with procedures, and providing patients with excellent medical care.

Key Responsibilities:

  • Provide patient care, including rooming patients, taking vitals, injections, urine analysis, EKG, wound care, and ear lavage
  • Support and answer telephone calls and messages, triage patients, and administer treatment according to the provider's orders
  • Schedule and confirm appointments, check in patients, and collect co-pays and payments
  • Check out patients and assist with after-visit instructions
  • Assist with prescription orders, referrals, and authorizations
  • Remind patients of overdue services, such as missed appointments, immunizations, labs, and preventative services

Requirements:

  • Graduate of an accredited program for Medical Assistant
  • 1+ year of experience as a Medical Assistant in an outpatient setting, 3+ years preferred
  • EMR experience, EPIC preferred

We're committed to creating a work environment that's inclusive, diverse, and supportive of our team members' growth and development. If you're passionate about improving the healthcare experience and want to be part of a team that's making a difference, we encourage you to apply.



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