Hotel Guest Services Associate

11 hours ago


Des Plaines, Illinois, United States VH-H Rosemont LLC Full time

**Job Description:**

We are seeking a skilled and experienced Front Desk Agent to join our team at VH-H Rosemont LLC. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience during their stay.

Key Responsibilities:

  • Greet and welcome guests, register them into the system, and provide information about the hotel's services and facilities.
  • Process payments, maintain a house bank, and perform daily cash handling duties.
  • Issue keys, control access to safety deposit boxes, and post miscellaneous charges.
  • Review current day's expected arrivals, check VIP and special request reservations, and inform staff accordingly.
  • Ensure all necessary reports and forms are completed daily.

Requirements:

  • Able to read and write to facilitate communication with guests and colleagues.
  • Excellent communication skills, both verbal and written, to effectively interact with guests and internal teams.
  • Detailed knowledge of the hotel, its services, and facilities to provide accurate information to guests.
  • Strong leadership capability and customer relations skills to ensure a positive guest experience.
  • Able to work in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.

About Us:

VH-H Rosemont LLC is a leading hospitality company dedicated to delivering exceptional service and creating memorable experiences for our guests. We offer a competitive salary package, including an estimated $55,000 - $70,000 per year, based on location and experience. If you are a motivated and customer-focused individual looking for a challenging role in a dynamic environment, please apply today.



  • Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    Job Title: Hotel Guest Services RepresentativeAbout the Role:We are seeking a highly skilled and experienced Hotel Guest Services Representative to join our team at Residence Inn Ohare/Rosemont. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring seamless check-in...


  • Des Plaines, Illinois, United States The Rose Hotel by Hilton Full time

    Job DescriptionWe are seeking an experienced Guest Service Representative to join our front desk team. As a key member of our staff, you will be responsible for ensuring seamless guest interactions, managing front desk operations, and promoting a positive hotel image.


  • Des Plaines, Illinois, United States The Rose Hotel by Hilton Full time

    Job Title: Guest Service ProfessionalAt Chicago Marriott Naperville, we're seeking a skilled Guest Service Professional to join our team. As a key member of our front desk team, you will provide exceptional service to our guests and ensure their stay with us is nothing short of memorable.This role offers an estimated salary of $45,000 - $55,000 per year,...


  • Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    Job DescriptionWe are seeking a highly skilled Front Desk Agent to join our team at Residence Inn Ohare/Rosemont. As a member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring seamless check-in and check-out processes.As a Front Desk Agent, you will be the first point of contact...


  • Des Plaines, Illinois, United States The Rose Hotel by Hilton Full time

    Be Part of Our Team: Guest Experience Coordinator at Chicago Marriott Naperville!We are seeking a results-driven and empathetic Guest Experience Coordinator to enhance our guests' stays. In this role, you will oversee the coordination of guest services, including wake-up calls, package delivery, and special requests.Key Responsibilities:Carefully coordinate...


  • Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    Overview of the RoleThe Room Attendant is an essential member of our hotel team, responsible for maintaining clean and attractive guestrooms while providing exceptional service to all guests.ResponsibilitiesCleaning Guestrooms: Thoroughly clean guestrooms according to high standards, ensuring a comfortable and enjoyable stay for our guests.Pre-Cleaning...


  • Des Plaines, Illinois, United States Aloft Chicago O'Hare Full time

    Key ResponsibilitiesGuest Service: Approach all encounters with guests and associates in a friendly, service-oriented manner.Front Office Operations: Maintain regular attendance, comply with hotel standards, and ensure efficient operations.Accounting and Reporting: Balance transactions, prepare daily reports, and conduct financial analysis.Estimated Salary:...


  • Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    Company Overview: Highgate Hotels is a premier real estate investment and hospitality management company with a rapidly expanding presence in Europe, Latin America, and the Caribbean. We provide expert guidance through all stages of the hospitality property cycle.Job Summary:We are seeking a highly skilled Front Office Agent to join our team at Residence Inn...


  • Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    Residence Inn Ohare/Rosemont, a renowned hospitality management company, is seeking a highly skilled Room Attendant to join our team.About the RoleWe are looking for a detail-oriented and customer-focused individual to maintain clean and attractive guestrooms while providing exceptional service to all guests.Duties and ResponsibilitiesClean and sanitize...


  • Des Plaines, Illinois, United States VH-H Rosemont LLC Full time

    Job Description: We are looking for a skilled and dedicated Hotel Receptionist Manager to lead our front desk team. As a Hotel Receptionist Manager, you will be responsible for overseeing front desk operations, providing exceptional customer service, and training new staff members. If you have strong leadership skills and a passion for delivering top-notch...


  • Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    **Salary Range:** $45,000 - $55,000 per yearAbout Highgate HotelsWe are a global hospitality management company that operates a portfolio of high-end hotels and resorts.Our team is dedicated to delivering exceptional guest experiences and driving business results through innovative strategies and best practices.Job DescriptionThis is an exciting opportunity...


  • Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    About the Role: As a Front Desk Agent at Residence Inn Ohare/Rosemont, you will be responsible for providing top-notch customer service to our guests, ensuring a seamless check-in and check-out process, and maintaining a high level of efficiency in your daily tasks.Key Responsibilities:Check-in and check-out guests efficiently and effectively.Respond to...


  • Des Plaines, Illinois, United States Loews Hotels, LLC Full time

    Job Summary">We are seeking an experienced Bar Support Associate to join our team at Loews Hotels, LLC. As a key member of our beverage service team, you will be responsible for ensuring the smooth operation of our bars and providing exceptional guest service.">About Us">Located in the heart of Chicago, our hotel offers a unique blend of luxury and...


  • Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    Job Title: Customer Service AmbassadorAbout the Role:We are seeking a highly skilled and experienced Customer Service Ambassador to join our team at Residence Inn Ohare/Rosemont. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring seamless check-in and check-out...


  • Des Plaines, Illinois, United States Loews Hotels, LLC Full time

    Job Opportunity at Loews Hotels, LLCWe are seeking an experienced Beverage Service Professional to join our team at Loews Hotels, LLC. This role is perfect for individuals who thrive in fast-paced environments and have a passion for delivering exceptional guest experiences.About the Role:The successful candidate will be responsible for providing top-notch...


  • Des Plaines, Illinois, United States VH-H Rosemont LLC Full time

    **Job Overview:**VH-H Rosemont LLC is seeking a skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will play a critical role in providing exceptional service to our guests, ensuring their stay is comfortable and memorable.Responsibilities:Welcome and register guests, providing information about the hotel's services and...

  • Executive Chef

    2 weeks ago


    Des Plaines, Illinois, United States Loews Chicago O'Hare Full time

    Job OverviewSituated at the heart of a bustling city, Loews Chicago O'Hare Hotel offers an exceptional dining experience. We're committed to providing our guests with unparalleled service and cuisine.


  • Des Plaines, Illinois, United States Courtyard Des Plaines, 2950 S River Rd, Des Plaines, IL 60018 Full time

    OverviewCourtyard Des Plaines, a leading hospitality establishment located at 2950 S River Rd, Des Plaines, IL 60018, is seeking an experienced Bistro Attendant to join our team.Compensation and BenefitsWe offer a competitive hourly rate of $14-$16 per hour, plus additional benefits including employee assistance program, employee hotel room discount, holiday...

  • Front Desk Associate

    2 weeks ago


    Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

    Compensation and Benefits: We offer an estimated $25,000 - $35,000 per year, depending on experience. About the Company: Highgate is a leading hospitality management company with a portfolio of global properties representing over $20 billion in asset value. Our team of experienced professionals provides expert guidance through all stages of the hospitality...

  • Front Desk Associate

    8 hours ago


    Des Plaines, Illinois, United States VH-H Rosemont LLC Full time

    Job Title: Front Desk AssociateEstimated Salary: $40,000 - $60,000 per yearCompany Overview: VH-H Rosemont LLC is a leading hospitality company that prides itself on providing exceptional guest experiences. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in ensuring their stay is comfortable and...