Hotel Guestroom Associate

6 days ago


Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time
Overview of the Role

The Room Attendant is an essential member of our hotel team, responsible for maintaining clean and attractive guestrooms while providing exceptional service to all guests.

Responsibilities
  • Cleaning Guestrooms: Thoroughly clean guestrooms according to high standards, ensuring a comfortable and enjoyable stay for our guests.
  • Pre-Cleaning Duties: Complete all pre-cleaning duties, including setting up housekeeping carts with necessary supplies and linens.
  • Trash Removal and Hallway Maintenance: Remove trash and dirty linen from guestrooms and hallways, keeping all areas clean and tidy.
  • Restocking and Chemical Replenishment: Restock housekeeping carts and replenish chemical bottles as needed.
  • Reporting Issues: Report any maintenance repairs or missing items to the Housekeeping Supervisor/Manager.
  • Lost and Found: Handle items found in guestrooms according to our Lost and Found standards.
Qualifications and Requirements
  • Education: High School diploma or equivalent; experience in a hotel or related field preferred.
  • Physical Demands: Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Communication Skills: Must be able to effectively communicate verbally and written with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
Estimated Salary: $35,000 - $45,000 per year

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