Customer Service Ambassador

9 hours ago


Des Plaines, Illinois, United States VH-H Rosemont LLC Full time

**Job Overview:**

VH-H Rosemont LLC is seeking a skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will play a critical role in providing exceptional service to our guests, ensuring their stay is comfortable and memorable.

Responsibilities:

  • Welcome and register guests, providing information about the hotel's services and facilities.
  • Process payments, maintain a house bank, and perform daily cash handling duties.
  • Issue keys, control access to safety deposit boxes, and post miscellaneous charges.
  • Review arrivals, check VIP and special requests, and inform staff.
  • Complete daily reports and forms.

Requirements:

  • High school diploma or equivalent required.
  • Ability to read and write to facilitate communication.
  • Excellent communication and interpersonal skills.
  • Detailed knowledge of the hotel and its services.
  • Strong leadership and customer relations skills.

About Our Company:

VH-H Rosemont LLC is a leading hospitality company that values customer satisfaction and employee development. We offer a competitive salary package, including an estimated $45,000 - $65,000 per year, based on location and experience. If you are a motivated and customer-focused individual looking for a challenging role, please apply today.



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