Guest Experience Coordinator

12 hours ago


Des Plaines, Illinois, United States Residence Inn OhareRosemont Full time

**Salary Range:** $45,000 - $55,000 per year

About Highgate Hotels

We are a global hospitality management company that operates a portfolio of high-end hotels and resorts.

Our team is dedicated to delivering exceptional guest experiences and driving business results through innovative strategies and best practices.

Job Description

This is an exciting opportunity to join our team as a Front Office Agent at Residence Inn Ohare/Rosemont.

Responsibilities:
  • Deliver exceptional customer service to all guests.
  • Operate the Front Desk computer system efficiently and accurately.
  • Perform tasks and duties on the shift checklist in a timely and efficient manner.
  • Complete reports and balance paperwork according to hotel standards.
  • Maintain a clean and organized work area.


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