Property Engagement Specialist

2 weeks ago


Kansas City, Missouri, United States Swope Ridge Gardens Full time

About Swope Ridge Gardens:

Established as a leader in the multi-family housing sector, Swope Ridge Gardens is dedicated to providing exceptional property management services with a focus on affordable living solutions. We are committed to fostering an inclusive work environment and uphold equal opportunity employment practices.

Position Overview:

This critical role is tasked with ensuring the operational and financial success of our residential community while exceeding service expectations for our residents. You will lead and nurture a team of residential staff, promoting both personal and professional development to enhance job satisfaction.

As part of your responsibilities, you will adhere to designated office hours to ensure seamless community operations.

Key Responsibilities:

Financial Management: Oversee leasing operations to achieve or surpass the property’s budgetary goals, including occupancy and rental rates. Manage expenses through effective inventory control and purchasing, ensure timely payroll reporting, and facilitate rent collection while initiating necessary legal processes when required. Stay informed about market trends and conduct inspections of residential units during move-in and move-out to protect the property’s assets.

Team Leadership & Development: Conduct interviews and evaluate potential candidates for on-site positions. Provide training and motivation to staff by communicating company values, policies, and procedures. Facilitate orientation for new employees and encourage ongoing education. Focus on staff retention and foster positive employee relations through performance evaluations and team-building initiatives.

Property Maintenance: Ensure the community is maintained in a clean and orderly fashion, adhering to preventative maintenance schedules. Conduct daily inspections of both the interior and exterior to uphold standards of curb appeal, cleanliness, and security.

Resident Services: Maintain high levels of resident satisfaction by meeting established company standards. Ensure that a responsible staff member is available for emergencies at all times. Accurately prepare and process all leasing documentation, maintenance requests, and financial reporting, while being available for on-call situations as needed.

Essential Qualifications:

  1. High school diploma or GED required; a Bachelor's degree in Marketing or Business is preferred.
  2. 1-3 years of experience in residential management or a related field, or a combination of education and experience.
  3. Physical ability to lift, push, and pull up to 40 pounds.

Additional Requirements:

If driving is a component of the role, candidates must possess a valid driver's license with a satisfactory motor vehicle record, reliable transportation, and the ability to maintain insurability at standard rates. Proof of personal auto liability insurance is required when using personal vehicles for company business.

All candidates must successfully complete a background check and drug screening prior to employment.



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