Housekeeping Department Manager

2 days ago


San Diego, California, United States Westin San Diego Full time
Job Summary:

The Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality standards. This role involves supervising the entire Housekeeping Department, including rooms, front/back of house, public areas, and laundry. The successful candidate will have a strong background in hotel operations and excellent leadership skills.

Responsibilities:
  • Leadership and Supervision: Supervise and manage the Housekeeping Department, ensuring that all team members are working efficiently and effectively to meet the needs of our guests.
  • Operations Management: Oversee the daily operations of the Housekeeping Department, including room cleaning, laundry, and linen management.
  • Quality Control: Ensure that all areas of the hotel are maintained to the highest standards of cleanliness and quality.
  • Guest Services: Provide exceptional guest service, responding to guest requests and resolving any issues that may arise.
  • Training and Development: Train and develop Housekeeping team members to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Communication: Communicate effectively with other departments, including Front Office, Engineering, and Food and Beverage, to ensure seamless operations.
  • Problem-Solving: Identify and resolve problems in a timely and effective manner, minimizing disruptions to hotel operations.
Requirements:
  • Education: High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Experience: At least 5 years of progressive experience in hotel operations, with a minimum of 2 years in a supervisory role.
  • Skills: Excellent leadership and communication skills, with the ability to work effectively in a fast-paced environment.
  • Certifications: Food Handlers, Alcohol Awareness, CPR, and First Aid certifications required.
Benefits:
  • Competitive Salary: $64,480 - $77,376 per year.
  • Benefits Package: Medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan.


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