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Housekeeping Operations Manager

2 months ago

San Diego, California, United States Paradise Point Resort & Spa Full time
About the Role

Paradise Point Resort & Spa is seeking a highly organized and detail-oriented Housekeeping Supervisor to oversee the daily operations of our housekeeping department. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and exceptional guest experiences.

Key Responsibilities
  • Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations
  • Train, motivate, and mentor the housekeeping team to deliver exceptional service
  • Conduct inspections to ensure adherence to cleanliness and quality standards
  • Collaborate with other departments to meet guest expectations and address any issues
  • Maintain inventory of cleaning supplies and equipment
  • Assist in scheduling and coordinating staff shifts
  • Handle guest inquiries and resolve complaints promptly and professionally
  • Uphold safety and sanitation standards, ensuring a healthy work environment
Requirements
  • 6 months experience in a housekeeping or cleaning role required
  • Proven supervisory or leadership experience
  • Strong communication and interpersonal skills; bilingual a plus
  • Read, write and speak English fluently
  • Ability to manage multiple tasks and priorities
  • Attention to detail and high standards of cleanliness
  • Proficiency with housekeeping software and systems
  • Flexible schedule, including weekends and holidays
Benefits
  • Competitive hourly rate: USD $22.04 - USD $23.20
  • Opportunity to work in a dynamic and prestigious resort environment
  • Professional development and growth opportunities
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401K match and paid time off