Housekeeping Manager

7 days ago


San Diego, California, United States Town and Country Resort Full time

Job Summary:

This position will oversee the performance of assigned Housekeeping staff, ensuring that all procedures are completed to the established standards of quality and service. The successful candidate will assist in maintaining a clean and comfortable environment for guests, while also providing support to the Housekeeping team as needed.

Key Responsibilities:

  • Supervise staff in the performance of daily procedures to ensure they meet established standards.
  • Maintain complete knowledge of and comply with all departmental policies, procedures, and standards.
  • Prepare and distribute assignment sheets to assigned staff and review priorities.
  • Inspect guest rooms, corridors, public areas, and service areas to ensure they meet quality and cleanliness standards.
  • Assist staff with their job functions as needed to ensure optimum cleanliness and service standards for guests.

Requirements:

  • Knowledge of proper cleaning techniques, chemical handling, and equipment use.
  • Fluency in English, both verbal and non-verbal, with the ability to provide clear communication.
  • Ability to perform job functions with attention to detail, speed, and accuracy.
  • Ability to maintain confidentiality of guest information and hotel data.
  • Ability to direct staff performance and provide training as needed.
  • Ability to input and access information in the property management system.

Working at Town and Country Resort:

Town and Country Resort is committed to providing exceptional service and a clean and comfortable environment for our guests. As a member of our Housekeeping team, you will play a critical role in ensuring that our guests have a positive experience during their stay.



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