Housekeeping Manager

6 days ago


San Diego, California, United States Westin San Diego Full time
Job Summary:

The Housekeeping Manager is responsible for overseeing the efficient operations of the Housekeeping Department at the Westin San Diego, ensuring that all aspects of housekeeping, including rooms, public areas, and laundry, meet the hotel's high standards. This role requires a strong leader who can motivate and supervise a team of housekeeping staff to deliver exceptional guest experiences.

Key Responsibilities:
  • Leadership and Supervision: Supervise and motivate a team of housekeeping staff to ensure they meet the hotel's high standards.
  • Room Inspections: Conduct daily room inspections to ensure that all rooms meet the hotel's quality standards.
  • Staff Management: Manage the scheduling, training, and development of housekeeping staff to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Guest Services: Ensure that all guest requests are met promptly and efficiently, and that guests have a positive experience during their stay.
  • Inventory Management: Manage the inventory of housekeeping supplies and equipment to ensure that the hotel has the necessary resources to maintain high standards.
  • Quality Control: Conduct regular quality control checks to ensure that the hotel's housekeeping standards are being met.
  • Communication: Communicate effectively with other departments, including front desk, engineering, and maintenance, to ensure that all aspects of housekeeping are coordinated and efficient.
Requirements:
  • Education: High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Experience: At least 5 years of experience in housekeeping or a related field, with a minimum of 2 years of supervisory experience.
  • Skills: Strong leadership and communication skills, ability to motivate and supervise a team, and a commitment to delivering exceptional guest experiences.


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