Front Desk Representative

1 month ago


Key Biscayne, Florida, United States FirstService Residential Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at FirstService Residential. As a key member of our community, you will be responsible for providing exceptional service to our residents, guests, and invitees.

Key Responsibilities
  • Greet and direct residents, guests, and invitees in a professional and courteous manner.
  • Check guests and service providers in and out of the building, ensuring accurate records are maintained.
  • Demonstrate excellent communication and time management skills to resolve issues and complaints in a timely and effective manner.
  • Monitor and control access to the building, ensuring the security and safety of our community.
  • Maintain accurate and up-to-date records and logs, as required.
Requirements
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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