Highly Skilled Technical Support Specialist

2 weeks ago


Los Angeles, California, United States Vets Hired Full time

The Vets Hired organization is committed to providing exceptional technical support services to its customers. We are seeking a highly skilled and experienced IT Support Analyst to join our team.

Job Summary

We are looking for an IT Support Analyst who can provide expert-level technical support and assistance to our customers. The successful candidate will have comprehensive expertise in Microsoft Office applications, operating systems (Windows, OS X), and mobile platforms (including iOS and Android).

Responsibilities
  • Deploy and maintain system security, including installing third-party software and developing PowerShell scripts for automation.
  • Troubleshoot complex hardware, software, and network problems, and provide solutions for desktop, laptop, and mobile devices.
  • Manage security configurations, Active Directory accounts, and endpoint device specifications.
  • Develop and deliver advanced consultation, training, and documentation to technical staff and users.
Requirements
  • Demonstrated ability to diagnose and troubleshoot issues, find appropriate solutions, and follow through to completion.
  • Proficient in independently managing tasks, prioritizing assignments to meet deadlines, and completing work as directed by supervisors.
  • Bachelor's degree in a related area and/or equivalent experience/training.
Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Additionally, we provide opportunities for professional growth and development, and a dynamic work environment.

Special Conditions for Employment
  • Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
  • Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.


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