Technical Support Specialist

3 days ago


Los Angeles, California, United States Catalyst Talent Strategy Consulting Full time

At Catalyst Talent Strategy Consulting, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a vital role in providing exceptional support to our customers by troubleshooting and resolving technical issues related to software, firmware, networking, and clinical applications.

We offer a competitive salary of $85,000 per year, based on industry standards and your location within 100 miles of a metro region.

About the Role:

  • Provide onsite and phone support to field service organization problems and product issues.
  • Take personal ownership of the customer experience and facilitate satisfaction through problem resolution and escalation.
  • Engage necessary resources for problem resolution in a timely fashion.
  • Directly communicate and build rapport with customers as required.
  • Follow up with customers to ensure all issues are resolved.
  • Support new product introductions and first-of-kind installations.
  • Responsible for status reporting to internal/external customer support teams.
  • Participate as a technical resource and customer advocate as needed.
  • Improve productivity by highlighting deficiencies and recommending change in tools, training, and processes.

Requirements:

  • Experience servicing and troubleshooting electrical/electronic equipment.
  • Min. 3+ years of experience servicing/installing medical imaging equipment, preferably CT & nuclear.
  • Basic skills and qualifications with handling computers, SW installations, and electronic-mechanic assembly.
  • Able to work independently.
  • Approximately 30 possible air travels per year.
  • Typical service area within 100 miles of a metro region.
  • Strong sense of customer service with excellent interpersonal skills.


  • Los Angeles, California, United States GTN Technical Staffing Full time

    Job OverviewWe are seeking a skilled IT Support Specialist to provide technical assistance with computer hardware and software. The ideal candidate will have previous experience in IT, customer service, or related fields.


  • Los Angeles, California, United States Kaygen, Inc. Full time

    Kaygen, Inc. is a leading provider of top talent for technology-based staffing services.Job Title: Technical Support Specialist IIILocation: Los Angeles, California, United StatesJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing high-level technical support,...


  • Los Angeles, California, United States Enterprise Integration Full time

    Job Title: IT Technical Support SpecialistWe are seeking a highly skilled IT Technical Support Specialist to join our team at Enterprise Integration. This is a Contract/C2H position with 40 hours of work per week.About the Role:This exciting opportunity allows you to utilize your technical expertise to deliver exceptional IT support services to our clients....


  • Los Angeles, California, United States Atlas Technical Consultants Full time

    We are seeking a highly skilled Technical Scheduling Specialist to join our team in Southern, CA. As a key member of our team, you will be responsible for scheduling and planning projects from concept to completion.The successful candidate will have a Bachelor's degree in Civil Engineering, Construction Management, or related field, along with relevant...


  • Los Angeles, California, United States Paragon Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Paragon, an embedded integration platform for SaaS apps. In this role, you will be responsible for troubleshooting and resolving complex technical issues, ensuring seamless integration experiences for our customers.This is an exciting opportunity for someone who thrives...


  • Los Angeles, California, United States Blue Star Partners, LLC Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Star Partners, LLC. In this role, you will be responsible for providing exceptional support to our clients, ensuring their seamless experience with our cloud server solutions.As an IT Connectivity Expert, you will work closely with our clients to identify and...


  • Los Angeles, California, United States Milestone Technologies, Inc. Full time

    Milestone Technologies, Inc. is seeking a Technical Support Specialist to join our team of experienced professionals in the field of enterprise IT support.As a Technical Support Specialist, you will play a key role in providing top-notch technical assistance to clients across various industries and sectors. Your primary responsibility will be to troubleshoot...


  • Los Angeles, California, United States Whalar Group Full time

    About the RoleWe are looking for a skilled Technical Support Specialist to join our team at Whalar Group. The successful candidate will have a strong background in IT support and experience in handling system updates, cybersecurity measures, and data protection regulations.As an IT Support Professional, you will ensure the smooth operation of our...


  • Los Angeles, California, United States 2Bros Services Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at 2Bros Services.About the RoleThis is a fantastic opportunity for an individual with excellent technical knowledge and strong communication skills to provide top-notch support to our clients.Responsibilities:As the first point of contact, you will respond to customer...


  • Los Angeles, California, United States ABM Industries Full time

    About the JobWe are seeking a talented Technical Support Specialist to join our team at ABM Industries. The successful candidate will provide technical support and assistance to customers and internal stakeholders, resolving issues and improving overall customer satisfaction.The ideal candidate will have excellent communication and problem-solving skills, as...


  • Los Angeles, California, United States Softworld Inc Full time

    At Softworld Inc, we are seeking an exceptional Technical IT Support Specialist to join our team in Golden CO. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our IT infrastructure.We offer a competitive salary range of $60,000 - $80,000 per year, commensurate with experience, making this a lucrative...


  • Los Angeles, California, United States Milestone Technologies, Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Milestone Technologies, Inc.The ideal candidate will have 2+ years of experience in a helpdesk role and a strong understanding of Microsoft Outlook client (Windows & Mac) and Outlook Web Access.About the RoleThis is a challenging and rewarding opportunity to work in a...


  • Los Angeles, California, United States SMS Data Products Group Full time

    As a member of our team at SMS Data Products Group, you will be working as a Technical Support Specialist providing Tier I assistance to our clients.Key Responsibilities:Deliver customer support for hardware running Windows 10 or higherProvide Tier I customer service and problem remediation via the Web Help Desk (WHD) ticketing systemImaging computers,...


  • Los Angeles, California, United States Komo Machine, Inc. Full time

    Job Title: Technical Support Specialist CNC MachineryAbout the CompanyKomo Machine, Inc. is a leading manufacturer of CNC machines and cutting tools. We are committed to delivering high-quality products and exceptional customer service.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support...


  • Los Angeles, California, United States ThreePDS Inc. Full time

    We are seeking a Technical Support Specialist to join our team at ThreePDS Inc. in Los Angeles, CA.Job Description:In this role, you will provide technical support for computer-related products, including desktop and laptop computers, printers, standard software, and/or depot locations. You will be responsible for installing, diagnosing, maintaining, and...


  • Los Angeles, California, United States EPIP Full time

    The James Irvine Foundation is a private, non-profit grantmaking foundation dedicated to expanding opportunities for Californians. With a focus on empowering low-income workers, the organization has provided over $2 billion in grants since 1937.About UsWe have about 55 staff members across two offices in San Francisco and Los Angeles. Our commitment to...


  • Los Angeles, California, United States CRI-Help Full time

    OverviewCRI-Help is a reputable organization committed to providing top-notch substance use disorder treatment services.Salary and BenefitsWe offer an attractive compensation package, with an estimated hourly rate of $23 based on industry standards in Los Angeles County. This includes benefits such as 401(k), dental insurance, employee assistance program,...


  • Los Angeles, California, United States Insight Global Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a key member of our IT department, you will be responsible for providing exceptional support to our clients across the US.Key Responsibilities:Manage and maintain networking infrastructure, deployments, provisioning, and support for our retail...


  • Los Angeles, California, United States NeueHouse Full time

    At NeueHouse, we're looking for a skilled IT Support Specialist to join our team. This role is not just about fixing technology issues; it's about delivering exceptional customer service and ensuring our members have the best possible experience.We're committed to building diverse and representative communities, and we extend equal opportunities to all...


  • Los Angeles, California, United States First Tek Full time

    Job Summary:In this dynamic role, you will be responsible for providing top-notch technical support to our clients. As a PC Support Specialist, you will troubleshoot and resolve computer-related issues, ensuring seamless operation of hardware and software systems.Main Responsibilities:Technical Support: Respond to client inquiries, analyze problems, and...