Culinary Operations Leader

2 weeks ago

New York, New York, United States Virgin Hotels Full time

About Us:

At Virgin Hotels, we are passionate about our craft and understand the significance of our work. Our mission is to ensure that everyone leaves feeling uplifted—this includes not only our guests and owners but also our team members. We believe in fostering an environment where every individual learns something new or enjoys their workday. We seek exceptional individuals who collaborate to create unforgettable experiences for our guests. Every team member plays a vital role in our collective success, and we thrive on teamwork to deliver extraordinary service.

Your Role:

If you are enthusiastic about the culinary arts and deeply appreciate our city's diverse food scene, this position is for you. You will be an integral part of a culinary destination that serves not just meals but also creates memorable gatherings. Our establishment is designed to cater to all dining occasions, including late-night snacks, ensuring a welcoming atmosphere for both locals and visitors.

Key Responsibilities:

As a vital member of our culinary team, your primary responsibilities will include:

  • Training and Development: You will be responsible for establishing a robust training program that prepares new team members for success and encourages ongoing learning and growth.
  • Effective Communication: You will facilitate clear communication between all departments, ensuring that information flows seamlessly and that guest needs are promptly addressed.
  • Guest Engagement: Your presence on the floor will be essential in understanding guest experiences and resolving any issues that arise, fostering a positive atmosphere.
  • Leadership: You will guide your team daily, maintaining focus on service standards and ensuring that everyone is aligned with our mission to enhance the guest experience.
  • Organizational Skills: Balancing the needs of the team, guests, and business operations will be crucial, requiring adaptability and effective time management.
  • Additional Duties: You will also oversee scheduling, inventory management, and compliance with health and safety regulations.

Desired Qualities:

We are looking for candidates who possess:

  • Strong teamwork skills and the ability to foster collaborative relationships.
  • Excellent communication and problem-solving abilities.
  • Creativity and a fresh perspective on culinary challenges.
  • A proactive approach to anticipating needs and exceeding expectations.
  • Leadership qualities that align with our core values of fun, innovation, and exceptional service.

Qualifications:

  • Legal eligibility to work in the United States.
  • Preferred: Associate or Bachelor's degree in a related field.
  • Valid Food Service Handler Card and TIPS certification.
  • Preferred: 3-5 years of experience in a full-service restaurant or hotel management.

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