Executive Hotel Manager

2 months ago


Wilmington, North Carolina, United States Homewood Suites Wilmington Mayfaire Full time
Job Summary:

As the Assistant General Manager at Homewood Suites Wilmington Mayfaire, you will play a crucial role in ensuring the efficient operation of the hotel and providing exceptional guest experiences. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.

Key Responsibilities:
  • Leadership and Supervision: Supervise and support the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments in the absence of the General Manager.
  • Guest Satisfaction: Focus on achieving hotel profitability through revenue generation, cost control, and guest satisfaction.
  • Training and Development: Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs.
  • Financial Management: Assist the General Manager with the creation of financial reports as required by the Corporate Office.
  • Operational Excellence: Ensure the efficient operation of the hotel by supervising and supporting all operational departments.
  • Revenue Generation: Assist the General Manager as needed in revenue generation programs and participate in the sales effort.
  • Employee Empowerment: Create an environment where employees make empowered decisions to ensure guest satisfaction.
Requirements:
  • Experience: At least 5 years of progressive experience in a Rooms or F&B department in a hotel, or a 4-year college degree and at least 2-3 years of experience in a Rooms or F&B department at a hotel.
  • Qualifications: Previous supervisory experience required. Must be proficient in Windows Operating Systems.
  • Skills: Ability to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations.
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

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