Personal Care Liaison

3 weeks ago


Daly City, California, United States Gentiva Personal Care Full time
Compensation and Benefits

We offer a competitive salary range of $25/hr to $28/hr, depending on location, experience, education, and other factors. Gentiva provides associates with a comprehensive benefits package, including:

  • Health Insurance
  • 401k Plan
  • Tuition Reimbursement
  • PTO
  • Fleet Program Opportunities
About the Job

The Client Service Representative will be responsible for ensuring the highest level of quality care for our clients. This role will involve:

  • Providing exceptional customer service to clients
  • Coordinating service plans with clients and responsible parties
  • Introducing new PCAs for schedule changes with clients
  • Documenting all client communications in Matrix
  • Collaborating with Branch and Staffing Manager/s to resolve client concerns
Requirements
  • High School Diploma or equivalent required
  • Two years previous office experience and knowledge of filing
  • Strong communication, interpersonal and organizational skills


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