Personal Care Representative

4 days ago


Daly City, California, United States Gentiva Personal Care Full time
Job Overview
As a Client Service Representative with Gentiva Personal Care, you will play a critical role in delivering exceptional customer service and ensuring the quality of care provided to our clients. This position requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Key Responsibilities
• Provide excellent customer service to clients and their families
• Coordinate service plans and communicate with clients/responsible parties
• Document all client communications in Matrix
• Collaborate with Branch and Staffing Manager/s to resolve client concerns and aid in customer retention

Requirements
• High School Diploma or equivalent required; Bachelor's degree preferred
• Two years previous office experience and knowledge of filing
• Strong communication, interpersonal, and organizational skills
• Familiarity with State and Federal laws pertaining to the industry

Compensation
This is a hourly paid position with a salary range of $25-$28 per hour. We offer a comprehensive benefits package, including health insurance, 401k plan, tuition reimbursement, and PTO. We also provide mileage reimbursement and opportunities for professional growth and development.

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