Customer Service Representative

3 days ago


Frederick, Maryland, United States Navistar Direct Marketing Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Navistar Direct Marketing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Document customer interactions and update customer records accurately.
  • Develop and maintain strong relationships with customers to ensure long-term satisfaction.
Requirements:
  • High school diploma or equivalent required; college degree preferred.
  • 3-5 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of CRM software and customer service principles.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Navistar Direct Marketing is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



  • Frederick, Maryland, United States Wash Lube Repair Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe're seeking a Customer Service Representative to provide an amazing car wash experience and exceptional customer service at The Auto Spa Express in Frederick, MD. As a Customer Service Representative, you will be responsible for greeting customers, processing payments,...


  • Frederick, Maryland, United States Wash Lube Repair Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe're seeking a Customer Service Representative to provide an amazing car wash experience and exceptional customer service at The Auto Spa Express in Frederick, MD. As a Customer Service Representative, you will be responsible for greeting customers, processing payments,...


  • Frederick, Maryland, United States Michaels Stores Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and...


  • Frederick, Maryland, United States James Allen Full time

    Join James Allen, the fastest growing online retailer of diamond engagement rings, as a Customer Servicer Representative. In this role, you will interact with customers selecting the diamond and jewelry of their dreams through in-bound calls, emails, live chat and diamond consultation. You will learn all about the nuances of diamonds and gemstones and what...


  • Frederick, Maryland, United States Tuckers Air Conditioning, Heating & Plumbing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tuckers Air Conditioning, Heating & Plumbing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any...


  • Frederick, Maryland, United States Western Branch Diesel Full time

    Customer Service RepresentativeWestern Branch Diesel is seeking a highly organized and customer-focused individual to join our service team as a Customer Service Representative. This role is responsible for providing administrative support to the service team, ensuring seamless communication with customers, and resolving any issues that may arise.Key...


  • Frederick, Maryland, United States Connie Snook - State Farm Agent Full time

    About Our AgencyWe are a growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for establishing customer...


  • Frederick, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, making us the most trusted and loved local food retailer in our community.Job SummaryWe are seeking a highly...


  • Frederick, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, making us the most trusted and loved local food retailer in our community.Job SummaryWe are seeking a highly...


  • Frederick, Maryland, United States Legal & General America Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Legal & General America. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Key...


  • Frederick, Maryland, United States TriState Home Services, LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TriState Home Services, LLC. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries and...


  • Frederick, Maryland, United States Giant Food Full time

    About the RoleGiant Food is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor operations.Key ResponsibilitiesProvide excellent...


  • Frederick, Maryland, United States TriState Home Services, LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TriState Home Services, LLC. As a key member of our service delivery team, you will be responsible for providing exceptional customer service, ensuring timely and efficient resolution of customer inquiries, and promoting our company's products...


  • Frederick, Maryland, United States Danielle Leonard - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Danielle Leonard - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying...


  • Frederick, Maryland, United States Airtron Austin Full time

    Job SummaryThe Customer Service Representative will play a vital role in supporting the operational business needs by effectively communicating with and addressing all customer needs and inquiries. This individual will partner with field employees and management to complete all applicable administrative duties.Key ResponsibilitiesAnswer phones, schedule...


  • Frederick, Maryland, United States Thrive Pet Healthcare Full time

    Job SummaryCARE Veterinary Center, a leading animal specialty and emergency service facility, is seeking a full-time experienced Veterinary Customer Service Representative to join our team.Key ResponsibilitiesAnswer and triage phone calls from clients, providing exceptional customer service and support.Schedule appointments and procedures, ensuring seamless...


  • Frederick, Maryland, United States Danielle Leonard - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Danielle Leonard - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying...


  • Frederick, Maryland, United States Airtron Austin Full time

    Job SummaryThe Customer Service Representative will play a vital role in supporting the operational business needs by effectively communicating with and addressing all customer needs and inquiries. This individual will partner with field employees and management to complete all applicable administrative duties.Key ResponsibilitiesAnswer phones, schedule...


  • Frederick, Maryland, United States First United Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First United Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and professional atmosphere in our branch.Key...


  • Frederick, Maryland, United States Thrive Pet Healthcare Full time

    Job SummaryCARE Veterinary Center, a leading animal specialty and emergency service facility, is seeking a full-time experienced Veterinary Customer Service Representative to join our team.Key ResponsibilitiesAnswer and triage phone calls from clients, providing exceptional customer service and support.Schedule appointments and procedures, ensuring seamless...