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Customer Service Representative

2 months ago

Frederick, Maryland, United States Giant Food Full time
About Giant Food

Giant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, making us the most trusted and loved local food retailer in our community.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and supporting our sales and inventory goals.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including stocking shelves, creating displays, and ensuring a neat and tidy store appearance.
  • Support sales and inventory goals by processing transactions, handling customer returns, and maintaining accurate inventory levels.
  • Work collaboratively with other store staff to achieve sales and customer service goals.
Why Work at Giant Food?

At Giant Food, we value our employees and offer opportunities for career advancement, training, and development. We are committed to creating a positive and inclusive work environment, where our employees can grow and thrive. Our company culture is built on a foundation of respect, integrity, and teamwork, and we are proud to be a leader in the grocery retail industry.