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Customer Service Representative

2 months ago

Frederick, Maryland, United States Connie Snook - State Farm Agent Full time

About Our Agency

We are a growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.

Job Summary

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for establishing customer relationships and following up with customers, as needed.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.

What We Offer

  • Simple IRA.
  • Salary plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Growth potential/Opportunity for advancement within my agency.

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.

About Our Team

We are an established agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.