Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Help customers locate products, answer questions, and provide solutions to meet their needs.
- Process transactions accurately and efficiently, handling cash, credit, and other payment methods.
- Engage customers on our rewards program, private label credit cards, and other promotions.
- Participate in visual merchandising, including maintaining store displays and ensuring a well-merchandised store.
- Assist with truck unloading, stocking, and other tasks as needed.
- Support shrink and safety programs, adhering to company policies and procedures.
- Interact with colleagues in a positive and respectful manner, promoting a team-oriented environment.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Physical ability to stand for long periods, move throughout the store, and lift up to 25 pounds.
As a Customer Service Representative at Michaels, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to fostering a positive and inclusive work environment, where every team member feels valued and supported.
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Frederick, Maryland, United States Wash Lube Repair Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe're seeking a Customer Service Representative to provide an amazing car wash experience and exceptional customer service at The Auto Spa Express in Frederick, MD. As a Customer Service Representative, you will be responsible for greeting customers, processing payments,...
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Frederick, Maryland, United States Wash Lube Repair Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe're seeking a Customer Service Representative to provide an amazing car wash experience and exceptional customer service at The Auto Spa Express in Frederick, MD. As a Customer Service Representative, you will be responsible for greeting customers, processing payments,...
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