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Human Resources Director
2 months ago
POSITION: Human Resources Manager
REPORTS TO: Director of Human Resources
DEPARTMENT: A&G – Human Resources
POSITION SUMMARY: Under the general supervision of the Area Human Resources Manager, this role is essential in facilitating a variety of HR functions, ensuring compliance, conducting HR audits, managing labor relations, enhancing employee engagement, overseeing HRIS and file management, and ensuring adherence to policies and procedures. Responsibilities also include performance management, training, benefits enrollment, onboarding/offboarding, recruitment, and talent management.
KEY RESPONSIBILITIES:
- Assist in the daily operations of Human Resources and support the Director in executing hotel strategies that align with property requirements, including policy administration, mentoring, employee engagement, training, performance management, onboarding, benefits, and recruitment.
- Address and resolve employee grievances effectively.
- Conduct comprehensive investigations into employee-related issues as necessary.
- Organize and promote recognition programs and employee activities, including community service initiatives.
- Participate in employee needs assessments and develop training strategies accordingly.
- Oversee pre-employment, onboarding, and offboarding processes.
- Manage unemployment inquiries and maintain accurate tracking of insurance benefits, assist with enrollment forms, and respond to benefit-related inquiries.
- Generate and analyze HR data reports as required.
- Input employee information and payroll data into the HRIS system, including new hires, changes, and terminations.
- Lead the recruitment process, conducting pre-screening and skill-based interviews to attract top talent.
- Review payroll reports to ensure eligibility for benefits.
- Track and manage Leave of Absence requests.
- Monitor Workers' Compensation claims and ensure proper reporting procedures are followed.
- Support and coordinate safety initiatives to promote awareness and compliance.
- Collaborate with various departments to enhance communication and guest satisfaction.
- Adhere to hotel attendance policies.
- Train employees to ensure they possess the necessary skills for optimal performance while maintaining workplace safety.
- Complete additional projects and tasks as assigned by management.
QUALIFICATIONS:
- High School Diploma or equivalent required; Bachelor's Degree in Human Resources, Business Management, or a related field preferred.
- Must be legally authorized to work in the United States.
- Two to four years of prior Human Resources experience is required, preferably in the hospitality sector.
- Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook; experience with HRIS/HRMS is essential, with SAP and ADP HRIS experience preferred.
- Familiarity with NYHTC Collective Bargaining Agreement is strongly preferred.
- Ability to multitask, adapt quickly, and maintain a high level of attention to detail in a fast-paced environment.
- Excellent verbal and written communication skills in English are essential; bilingual English/Spanish is preferred.
- Ability to work independently and collaboratively to foster a team-oriented environment.
- Knowledge of federal, state, and local employment laws, occupational safety, and labor relations.
- Capability to train employees in both individual and group settings.
- Strong analytical skills for assessing metrics and conducting investigations.
- Ability to mentor, motivate, and guide employees and managers towards achieving performance goals.
- Maintain confidentiality regarding company and employee information.
- Flexibility to work varied schedules, including early mornings, late evenings, weekends, and holidays as needed.
- Strong organizational skills to manage multiple tasks and cope with interruptions.
MINIMUM REQUIREMENTS: To successfully perform this role, an individual must be able to execute each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to meet the hotel's business needs, which may include evenings, overnights, weekends, and holidays. Employees will also be expected to perform any other duties as assigned by their supervisor.
EDUCATION and EXPERIENCE: Prior experience is required. A High School Diploma or equivalent is mandatory. Depending on the role, a degree may be necessary.
LANGUAGE SKILLS: Ability to read, write, and communicate effectively and professionally with other departments, guests, and vendors. Must be able to handle difficult situations with professionalism.
MATH and LOGICAL SKILLS: Requires sufficient mathematical skills to handle real numbers, solve equations, and apply statistical inference. Ability to analyze data and determine appropriate actions based on findings.
PHYSICAL DEMANDS: Ability to move, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Requires physical capabilities including standing, sitting, walking, and using a computer for extended periods.
Note: Management reserves the right to modify any of the duties listed above to meet business demands. This job description is subject to periodic changes based on operational requirements.
