Client Service Ambassador
4 days ago
Job Overview
At AR&R Solutions, we're seeking a dedicated Client Service Ambassador to join our expanding team. This is an excellent opportunity to kickstart your career in customer service and client support.
About the Role
The Client Service Ambassador will interact with clients on a daily basis, providing product and service recommendations, answering questions, resolving concerns, and processing requests. You'll establish genuine rapport with clients, guiding them through available products and services with professionalism, honesty, and transparency.
Key Responsibilities
- Interact with clients to provide exceptional support, addressing their inquiries and concerns efficiently and effectively
- Maintain a comprehensive knowledge of products and services to address client inquiries accurately
- Identify potential client issues and provide quality solutions to resolve tasks efficiently
- Record conversations, complaints, and interactions using our CRM software
- Collaborate with colleagues across customer service, sales, and client support teams to ensure seamless client experiences
Knowledge, Skills, and Abilities
- You will be the face of our organization, ensuring exceptional client service for the success and growth of our firm
- Effective communication skills are essential for assisting clients and resolving their inquiries
- Your friendly and outgoing nature will create positive interactions with clients
- Collaboration with colleagues is crucial for comprehensive client support
- Accuracy and attention to detail are vital in all client interactions
- Ability to take direction and work in a collaborative environment
Requirements
- High School Diploma: Minimum education required
- Previous experience in customer-facing roles is highly preferred
Compensation
We offer a competitive salary of $45,000 - $55,000 per year, depending on location and experience.
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