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Customer Experience Specialist
2 months ago
ISCO INC is a family-owned business focused on growth and people, not stock price. We offer a fun and innovative work environment where you can find stability and a sense of belonging.
Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and driving business growth through outside sales and business development.
Key Responsibilities:
- Develop and maintain strong relationships with customers to understand their needs and preferences
- Identify and pursue new business opportunities through outside sales and business development
- Collaborate with internal teams to ensure seamless customer service and support
- Stay up-to-date with industry trends and competitor activity to inform business decisions
What We Offer:
- A competitive salary and benefits package, including medical, dental, and vision coverage
- A 3% match on retirement contributions
- A fun and dynamic work environment with opportunities for growth and development
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred
- 2+ years of experience in sales, customer service, or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities