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Customer Experience Specialist

2 months ago


Louisville, Kentucky, United States ISCO INC Full time
About ISCO INC

ISCO INC is a family-owned business focused on growth and people, not stock price. We offer a fun and innovative work environment where you can find stability and a sense of belonging.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and driving business growth through outside sales and business development.

Key Responsibilities:

  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Identify and pursue new business opportunities through outside sales and business development
  • Collaborate with internal teams to ensure seamless customer service and support
  • Stay up-to-date with industry trends and competitor activity to inform business decisions

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision coverage
  • A 3% match on retirement contributions
  • A fun and dynamic work environment with opportunities for growth and development

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • 2+ years of experience in sales, customer service, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities