Sales Account Manager
2 days ago
Job Summary:
The Inside Sales Account Manager is a key role within our organization, responsible for maintaining and growing our existing customer base. This position requires a strong understanding of customer requirements, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
Key Responsibilities:
• Maintain existing customer account base through order management, pricing, credit, service issues, and quality.
• Develop new business opportunities through account development, order history, product knowledge, SLA's, inventory, sales performance, cost to serve, and inbound lead qualification.
• Stay up-to-date on competitive landscape, including market trends, pricing, products, delivery schedules, and service platforms.
Requirements:
• Bachelor's Degree or minimum 3+ years of experience in an inside or outside sales environment.
• Proficient in Microsoft Office (Excel, Word, and PowerPoint).
• Ability to leverage technology, where appropriate.
• Excellent communication and interpersonal skills.
• Demonstrated problem-solving skills.
Preferred Qualifications:
• Experience working in a CRM system.
• Sales experience, particularly in a B2B environment.
• Prior export experience.
• Bilingual capabilities (English, French, and Spanish) a plus.
Domtar is an Equal Opportunity Employer:
Domtar is committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
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