Director of Advancement Operations

5 days ago

Greenville, South Carolina, United States Bob Jones University Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Director of Advancement Operations at Bob Jones University. The successful candidate will be responsible for managing the day-to-day operations of the Advancement Office, ensuring the smooth execution of fundraising initiatives, and providing exceptional support to the Advancement team.

Key Responsibilities
  • Database and Systems Management:
    • Manage and maintain The Raiser's Edge software, ensuring data integrity and accuracy.
    • Develop and implement policies and procedures for donations, stewardship, and database management.
    • Analyze fundraising data to identify trends and create progress reports and dashboards.
  • Collaboration and Coordination:
    • Collaborate with Alumni Relations to promote philanthropy and giving.
    • Coordinate with the financial services department on gift-related processes.
    • Coordinate key details for Advancement events, including Homecoming Weekend and donor appreciation and fundraising events.
    • Support the Director of Grants Management by adding potential grants to the online portal and tracking grant progress.
  • Project Management:
    • Manage the Endowment Stewardship Reports process.
    • Manage key relationships with partner companies that provide strategic support or necessary legal state registration.
  • Logistics and Office Support:
    • Produce reports and mail lists for departmental use.
    • Maintain departmental inventory and order supplies as needed.
    • Answer departmental phone lines and manage in-office mailings, filing, and printing.
    • Submit weekly check requests to Accounts Payable and handle reimbursements.
    • Maintain accurate website content and reporting.
  • Donor Communications and Stewardship:
    • Assist the VP and Donor Advisors with specialized donor communications, including large-scale mailings, reporting, and data extraction.
    • Coordinate daily and monthly stewardship acknowledgments and ensure timely mailing of letters and membership packets.
    • Write and produce stewardship letters, newsletters, and communications as needed.
  • Call Center Coordination:
    • Oversee phonathon practices with Alumni Ambassadors, ensuring they meet their goals and providing training and support.
  • Team and Culture Oversight:
    • Establish and maintain the annual Advancement Office budget.
    • Execute strategies to cultivate a team atmosphere, including employee birthdays and appreciation days.
    • Assist with preparation of special presentations for board meetings and donors.
    • Assist with other tasks and events as assigned.
Requirements
  • Advanced computer skills with MS Office (Word and Excel).
  • Proficiency in The Raiser's Edge or similar CRM software.
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal skills.
  • Attention to detail and a high level of accuracy.
  • Ability to analyze and review operational procedures, identify problem areas, and optimize performance through procedural changes.
  • Experience in fundraising, donor relations, or advancement services preferred.

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