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Regional Credit Operations Director II

2 months ago

Greenville, South Carolina, United States TD Bank Full time
Job Description

Job Title: Regional Credit Operations Director II

Job Summary:

The Regional Credit Operations Director II is a key leadership role within TD Bank's Credit Management team. This position is responsible for providing strategic direction and leadership in developing, implementing, and maintaining credit management operations procedures and processes to support positive financial results and growth of the brand.

Key Responsibilities:

  • Provide vision and leadership in developing, implementing, and maintaining credit management operations procedures and processes.
  • Act as liaison between credit management and other business lines to address issues affecting underwriting, efficiency, or the Customer/Employee Experience.
  • Strategic thinker, focused on future trends and gaps, and use influence to ensure direction across the Region.
  • Collaborate with Business Partners to ensure compliance with overall strategy.
  • Serve as operations Senior Lead for projects impacting regional network, working with Regional Commercial Credit Management to facilitate market-wide initiatives, reporting, market expansion, consolidation, system changes, and best practices.
  • Challenge status quo and drive change by being a 'change agent' to ensure commercial underwriting consistency.
  • Collaborate with Senior Leadership to ensure visibility and timely handling of issues and participate in the formulation of resolution plans as required.
  • Ensure the overall portfolio is comprehensively monitored and controlled consistently, adhering to and administered within approved standardized guidelines and in line with established operating policies and procedures.
  • Complete periodic reviews of operational excellence and consistent practices.
  • Collaborate with credit management managers to coach and mentor credit analyst trainees in region, ensuring compliance training stats meet 100% completion goal.
  • Partner with and provide strategic input to Regional Commercial Credit Management team to consistently focus on Elevate Commercial.
  • Interpret and apply TD's risk management strategy (both credit and operational).
  • Understand changing market conditions and remain knowledgeable of relevant industry issues.
  • Participate in developing policy, procedure, and processes.
  • Provide direction and recommendations on behalf of commercial credit management administration by participating in various initiatives.
  • May lead a regional support team, providing governance and oversight to operational practices and identify strengths and improvement opportunities.

Requirements:

  • Undergraduate degree in Accounting or Finance or equivalent experience.
  • Minimum 7 years experience in related field.
  • Strong organizational skills with demonstrated ability to complete actions timely, project management knowledge preferred.
  • Strong credit underwriting and administration background, with the ability to identify and mitigate risk.
  • Demonstrated ability to influence others' actions and decisions successfully without express authority within the assigned Region and Market.
  • Strong written and verbal communication skills.
  • Demonstrated process knowledge and improvement practice.
  • Prior supervisory experience required.
  • Demonstrated comprehensive knowledge of credit policies and procedures.
  • PC experience including Microsoft Office Suite and Company applications as necessary.
  • Travel within the Metro region is required, and travel outside the Metro region/market may be necessary.