Front Desk Coordinator
1 week ago
**Job Summary**
At Fundamental, we are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team. As a key member of our front office, you will be responsible for providing exceptional service to patients, family members, and visitors.
Key Responsibilities:
- Answer and direct incoming calls in a professional and courteous manner.
- Take and deliver messages to personnel in a timely and efficient manner.
- Provide information to callers regarding the organization, including directions and other general inquiries.
- Welcome on-site visitors, assist them appropriately, and provide excellent customer service to both visitors and fellow staff members.
- Perform other administrative or clerical duties as needed, such as filing, photocopying, and collating.
Requirements:
- A minimum High School diploma or equivalent G.E.D.
- 1-3 years of relevant experience, preferably in a healthcare environment.
- Excellent phone etiquette, communication skills, and customer service skills.
- Working knowledge of computers, internet access, and the ability to navigate within Microsoft Office Suite or similar programs.
- An outgoing, upbeat, organized, and customer-focused individual.
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