Director of Regional Housing Operations

6 days ago

San Antonio, Texas, United States Endeavors Full time
Job Summary

The Executive Director of Supportive Housing Programs will lead a team responsible for the development, implementation, and evaluation of supportive housing programs. This position will ensure the effectiveness and quality of all services through monitoring, data management, financial management, research, evaluation, supervision, and the development of program efficiencies.

Key Responsibilities
  • Oversee the day-to-day operations and oversight of all programs in all locations.
  • Implement changes as needed to meet program objectives and customer needs.
  • Promote the success and reputation of the housing programs.
  • Identify community needs and opportunities for program expansion and growth.
  • Pursue new revenue sources.
  • Develop and deliver marketing presentations.
  • Maintain open lines of communication with funders, referring agencies, supportive services providers, client families, and community collaborations.
  • Schedule periodic meetings and provide ongoing feedback and updates.
  • Ensure all customer concerns are resolved in a timely and satisfactory manner.
  • Supervise direct reports, including interviewing, making quality hiring decisions, training, and mentoring in best practices, policies, and procedures.
  • Monitor performance, document as necessary, provide ongoing feedback, and timely evaluations.
  • Develop staff for advancement and to ensure continuity of program.
  • Prepare and manage annual program budgets.
  • Operate programs in an efficient, cost-effective manner.
  • Implement cost containment as needed to stay within budget parameters.
  • Work with the grant writing team to submit contract and grant applications.
  • Research funding opportunities.
  • Ensure grant deliverables are met, reported accurately, and on time.
  • Perform administrative duties in a timely and accurate manner, including routine communications, review and update of program policies and procedures, periodic reports as required and requested.
  • Stay current in the field of mental health, children's issues, homelessness, and related social services.
  • Network with other professionals in the field.
  • Read related periodicals and websites.
  • Attend training to enhance knowledge and training skills.
  • Demonstrate exceptional customer service, placing the child, family, veteran, or client first to support our mission to empower people to build better lives for themselves, their families, and their communities.
Requirements
  • Bachelor's degree in Sociology, Psychology, Business, or a similar discipline, preferred. Master's degree a plus.
  • Prefer 5+ years in an upper-level management position.
  • Supervisory experience leading case managers.
  • Prefer 3+ years developing and managing million-dollar program budgets.
  • Prefer 3+ years of experience working with those with mental illness, homeless in residential or shelter settings, parenting issues, substance abuse recovery.
  • Prefer public housing authority background.
  • Prefer experience in managing HUD supportive housing contracts, technical E-Snaps, Sage, HMIS, New Project, and Renewal Project submissions.
  • Prefer experience/background working with regional housing CoCs, regional or local governmental agencies managing HUD, ESG, CDBG, TCAC, etc.

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