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Restaurant Operations Director

2 months ago

San Antonio, Texas, United States Chick-fil-A Full time
Job Summary

We are seeking a highly motivated and experienced Front of House Director to join our team at Chick-fil-A. As a key member of our leadership team, you will be responsible for overseeing the front of house operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional leadership skills and set the tone for a positive and productive work environment.
  • Drive Sales and Profit: Develop and implement strategies to increase sales and profitability, while maintaining high levels of customer satisfaction.
  • Maintain Quality and Cleanliness: Ensure that all front of house areas are clean, well-maintained, and meet the highest standards of quality.
  • Develop and Lead the Team: Recruit, train, and develop a high-performing team of front of house staff, providing coaching and feedback to ensure they have the skills and knowledge needed to succeed.
  • Partner with the Franchise Owner/Operator: Collaborate with the Franchise Owner/Operator to achieve business objectives and drive growth.
Requirements
  • Minimum 2 Years of Experience: Proven experience in a leadership role, preferably in the fast food or restaurant industry.
  • Bachelor's Degree: A degree in a related field, such as business, hospitality, or management.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and the Franchise Owner/Operator.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team to achieve high levels of performance.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze situations and develop effective solutions.
Benefits
  • Competitive Wages: A competitive salary and benefits package, including opportunities for career advancement.
  • Leadership Development: Opportunities for leadership development and training, to help you achieve your career goals.
  • Free Meals: Free meals and other perks, to show our appreciation for your hard work and dedication.
  • Positive Work Culture: A positive and supportive work culture, with a focus on teamwork and collaboration.