Operations Director

2 months ago


San Antonio, Texas, United States Crunch Fitness Full time
Job Description

Job Title: Operations Director

Job Summary:

Crunch Fitness is seeking an experienced Operations Director to join our team. As a key member of our management team, you will be responsible for ensuring the smooth and efficient operation of our clubs.

Key Responsibilities:

  • Maintain a high level of knowledge about the club's programs, facilities, schedules, and equipment.
  • Manage all operational systems, processes, and policies.
  • Oversee club maintenance and cleaning crew.
  • Perform daily club walk-throughs.
  • Liaise with corporate accounts as needed.
  • Ensure effective communication of promotions to members and guests.
  • Present membership sales presentations and personal training packages to guests.
  • Participate in community outreach and marketing.
  • Provide exceptional customer service and maintain a welcoming atmosphere.
  • Assist with projects as delegated by club management.
  • Follow all policies and procedures in the Employee Handbook.

Requirements:

  • Experience in management or operations.
  • Strong customer service skills.
  • Excellent communication skills.
  • Sales and fitness background preferred.
  • Current CPR/AED certification.

Compensation: $16.00 per hour



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