Operations Director
2 months ago
Job Title: Operations Director
Job Summary:
Crunch Fitness is seeking an experienced Operations Director to join our team. As a key member of our management team, you will be responsible for ensuring the smooth and efficient operation of our clubs.
Key Responsibilities:
- Maintain a high level of knowledge about the club's programs, facilities, schedules, and equipment.
- Manage all operational systems, processes, and policies.
- Oversee club maintenance and cleaning crew.
- Perform daily club walk-throughs.
- Liaise with corporate accounts as needed.
- Ensure effective communication of promotions to members and guests.
- Present membership sales presentations and personal training packages to guests.
- Participate in community outreach and marketing.
- Provide exceptional customer service and maintain a welcoming atmosphere.
- Assist with projects as delegated by club management.
- Follow all policies and procedures in the Employee Handbook.
Requirements:
- Experience in management or operations.
- Strong customer service skills.
- Excellent communication skills.
- Sales and fitness background preferred.
- Current CPR/AED certification.
Compensation: $16.00 per hour
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