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Technical Support Specialist

2 months ago

Gaffney SC United States Ambassador Personnel, Inc. Full time
Position Overview:
Ambassador Personnel, Inc. is in search of a dedicated IT Assistant to provide support for our client. This is a full-time position offering a competitive salary and comprehensive benefits.


The IT Assistant will play a crucial role in aiding staff with the installation, configuration, and ongoing usability of both software and hardware systems.

The individual will be responsible for setting up user computers, laptops, and other technical equipment essential for daily operations, as well as addressing IT ticket requests and supporting various IT functions.


Key Responsibilities:

  • Implement and maintain effective security measures on all computers by installing and updating antivirus solutions.
  • Conduct testing and apply necessary system updates, patches, and configuration adjustments.
  • Assist in managing company phone systems by establishing new lines and resolving telecommunication issues.
  • Keep detailed records of computers, telephones, and facility layouts.

Required Qualifications:

  • Basic understanding of computer systems and networking principles.
  • Willingness to participate in a rotating on-call schedule after hours with fellow IT staff.
  • Experience in installing, repairing, and troubleshooting computer hardware.
  • Proficiency in installing operating systems, software applications, and antivirus programs.
  • Familiarity with Microsoft Office applications.
Ambassador Personnel, Inc. is an Equal Opportunity Employer.

We uphold a policy of non-discrimination based on race, color, national origin, religion, sex, disability status, protected veteran status, gender identity, or any other characteristic protected by law.


Job Type:
Full-time

Compensation:
$20.00 per hour

Expected Work Hours:
Minimum of 40 hours per week

Benefits Offered:

  • 401(k) Plan
  • Dental Coverage
  • Health Insurance
  • Paid Time Off
  • Vision Coverage

Work Schedule:

  • Day Shift
  • Monday to Friday