Medical Laboratory Technician

7 days ago


Sterling Heights, Michigan, United States Henry Ford Health Full time
Job Summary

Henry Ford Health is seeking a skilled Laboratory Support Specialist to join our team in the Pathology department. As a Laboratory Support Specialist, you will play a critical role in ensuring the smooth operation of our laboratory services.

Key Responsibilities
  • Specimen Collection and Processing: Prepare patient specimens for laboratory testing, with a focus on preanalytic and post-analytic processes.
  • Order Entry and Management: Enter patient demographic and test order information into lab information systems, maintaining confidentiality and resolving discrepancies as needed.
  • Phlebotomy and Blood Sample Collection: Perform blood sample collection or phlebotomy as a primary duty, demonstrating competency, productivity, and compassion with all patients.
  • Customer Service and Communication: Interact with patients, laboratory staff, and caregivers in a courteous and professional manner, providing exceptional customer service skills.
  • Quality Assurance and Compliance: Understand and follow Henry Ford Health Standards of Excellence to ensure a culture of exceptional customer service skills and maintain the integrity of laboratory samples.
Requirements
  • Education and Experience: High school graduate or equivalent required; a minimum of six months experience in phlebotomy is required, with the ability to follow written and verbal instructions and demonstrate exceptional customer service skills.
  • Skills and Qualifications: Familiarity with medical terminology preferred; experience in a hospital or clinic laboratory is preferred.


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