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Specimen Collection Laboratory Assistant

2 months ago

Sterling Heights, Michigan, United States Henry Ford Health Full time

GENERAL OVERVIEW:

Under minimal supervision and adhering to established protocols, this role involves a range of laboratory support tasks, including specimen acquisition, order entry, processing, point-of-care testing, and the transportation of laboratory specimens and materials. A significant portion of time, at least 25%, will be dedicated to blood sample collection. The position requires courteous and professional interaction with patients, laboratory personnel, and caregivers.

KEY RESPONSIBILITIES:

  • Prepares patient specimens for laboratory analysis, focusing on both pre-analytic and post-analytic processes.
  • Accurately enters patient demographic and test order data into laboratory information systems, following training protocols and ensuring timely processing. Maintains confidentiality of patient information and addresses routine inquiries from patients and staff.
  • Conducts blood sample collection or phlebotomy as a primary responsibility, ensuring competency, productivity, and compassion in all patient interactions.
  • Adheres to HFHS Standards of Excellence to foster a culture of exceptional customer service when engaging with patients, colleagues, and caregivers.
  • Reviews laboratory request forms for completeness and resolves any discrepancies as necessary, ensuring careful handling of specimens to maintain their identity and integrity.

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • High school diploma or equivalent is mandatory.
  • Ability to follow both written and verbal instructions while demonstrating outstanding customer service skills is essential.
  • A minimum of six months of phlebotomy experience is required. New hires must successfully complete competency evaluations and demonstrate safety and proficiency with all patient demographics.
  • For roles requiring off-site travel, candidates must hold a valid Michigan motor vehicle license and have reliable transportation with insurance.
  • Experience in a hospital or clinical laboratory setting is preferred.
  • Familiarity with medical terminology is advantageous.

ADDITIONAL INFORMATION:

  • Organization: Henry Ford Health
  • Department: Pathology
  • Shift: Day Job
  • Union Code: Not Applicable