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Veeva CRM Solutions Analyst

2 months ago

Blue Bell, Pennsylvania, United States SlipStream I.T. Inc Full time
Overview

At Slipstream IT, we are dedicated to enhancing IT Support and delivering managed solutions through strategic consulting and global leadership management. Our services are tailored specifically for emerging pharmaceutical and biotechnology organizations. Slipstream's cutting-edge solutions liberate clients from the burdens of internal IT, enabling them to swiftly progress towards their objectives. With a leadership team that has collaborated for over a decade, you will become part of a successful team, culture, and strategy aimed at fostering innovation within the IT outsourcing sector while expanding your skillset with opportunities for internal advancement.

Key Responsibilities
  • Collect, assess, document, and analyze business requirements and industry data, including KPIs and other essential metrics.
  • Document system designs and processes.
  • Develop and maintain relationships with partners, working collaboratively to optimize and enhance our integrations.
  • Examine data to derive business-relevant insights and utilize data visualization techniques and tools.
  • Collaborate with solution architects and team members to design effective systems.
  • Communicate effectively with and influence key stakeholders to support proposed strategies, process enhancements, and operational decisions.
  • Work alongside project managers and cross-functional teams.
  • Collaborate with business and operations team leads to ensure strategic alignment with the Veeva CRM Platform and long-term scalability.
  • Create user acceptance test scripts, compile test summary reports, facilitate UAT, and perform quality assurance and other validation documentation as necessary.
  • Oversee daily project activities, including scheduling, scope management, change orders, and budget tracking.
  • Provide weekly status updates that include project risks, mitigation strategies, assigned personnel, and resolutions.
  • Manage day-to-day operational oversight of the Veeva CRM platform and its integrations with other systems, addressing any issues that arise.
  • Coordinate with other IT teams and/or vendor support as needed.
Qualifications
  • Experience with Veeva CRM applications.
  • Overall IT experience of 8+ years.
  • Veeva CRM Administration experience of 5+ years.
  • Certification in Veeva CRM Administration is preferred.
  • Strong understanding of ITIL support processes.
  • Demonstrated analytical and problem-solving abilities.
  • Exceptional verbal and written communication skills.
  • Maintain professionalism and participate in all required meetings.
Benefits
  • 401k matching.
  • Comprehensive health, dental, and vision insurance.
  • Life insurance and long-term disability coverage.
  • Discretionary paid time off.
Slipstream IT is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not encompass all assigned duties, responsibilities, or aspects of the position described and may be amended at any time at the sole discretion of the Employer.