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Medical Office Receptionist
2 months ago
We are seeking a Patient Service Representative (PSR) to contribute to our mission of delivering exceptional OB/GYN services. The PSR will play a vital role in our practice, ensuring a welcoming environment for patients and supporting our medical team.
Key Responsibilities:
- Professionally manage incoming calls, directing them appropriately and ensuring messages are relayed efficiently.
- Welcome patients and visitors, providing guidance and assistance as needed.
- Communicate financial obligations to patients and process payments accurately.
- Handle registration tasks for both new and returning patients.
- Schedule appointments in accordance with established protocols and finalize daily patient schedules.
- Uphold patient confidentiality and adhere to HIPAA regulations.
- Support operations at various care centers as required.
- Perform additional duties as assigned.
- Be adaptable to evolving priorities and organizational needs.
- Exhibit flexibility and composure in a dynamic work environment.
- Provide outstanding customer service.
- Thrive in a fast-paced, innovative setting.
- Prioritize team success over individual recognition.
- Commit to a full-time work schedule.
- Eligibility for full-time benefits starting the first of the month following hire.
- Immediate 401(k) matching contributions with no waiting period.
- Generous paid time off, including additional time for community service.
- Multiple medical insurance options to suit diverse needs, with low premium costs.
- Access to healthcare services at minimal or no cost through our insurance plan.
- Company-paid life insurance and disability coverage.
- Complimentary counseling services for employees and their families.
- Additional insurance offerings, including dental, vision, and more.