Associate Director, Commercial Intelligence

2 weeks ago

Minnetonka, Minnesota, United States Boston Scientific Full time
About the Role

The Associate Director of Commercial Intelligence plays a critical role in driving sales force productivity by managing support functions essential to sales success. This includes planning, reporting, quota setting and management, CRM and sales process optimization, commercial program implementation, and sales compensation design and administration.

Key Responsibilities
  • Coordinate sales forecasting, planning, and budgeting processes within the commercial organization.
  • Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts.
  • Coordinate planning activities with other functions and stakeholders as needed.
  • Identify opportunities for sales process improvement proactively.
  • Work closely with sales management to inspect sales process quality and prioritize improvement opportunities.
  • Assist sales management in understanding process bottlenecks and inconsistencies.
  • Foster an organization of continuous process improvement.
  • Work with strategy and sales leadership to develop and track key sales metrics for ongoing monitoring.
  • Accelerate business growth by extracting insights from data, predicting business outcomes, and embedding intelligence.
  • Identify and analyze new market opportunities, potential partnerships, and emerging trends to support expansion into new markets.
  • Support sales and marketing with customer analyses, including surgeon and account targeting, competitive analysis, and opportunity analysis.
  • Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.
  • Recommend revisions to existing reports or assist in developing new reporting tools as needed.
  • Implement and optimize enabling technologies, including CRM, for field sales teams.
  • Monitor the assigned sales organization's compliance with the required standards for maintaining CRM data.
  • Support all CRM and related software/resources and Sales Optimization objectives initiatives.
  • Provide input to senior leadership in developing and administering sales incentive compensation programs.
  • Support the equitable assignment of sales force quotas and ensure quotas are optimally allocated to all sales channels and resources.
  • Work with Strategy, Accounting, Finance, and Human Resources to lead the creation, implementation, and ongoing calculation of sales incentive compensation planning (quota setting, MBOs, etc.).
  • Direct and support the consistent implementation of commercial initiatives.
  • Build peer support and strong internal-company relationships with other key management personnel.
Requirements

The ideal candidate will have a minimum of 10-15 years of experience in sales analytics/operations roles, with a strong background in the life science industry, preferably in the medical device segment. They will have a significant working knowledge of the Salesforce platform and experience deploying and maintaining information support and opportunity management systems. The candidate will also have broad information technology experience across data types and applications, as well as the ability to synthesize information and resources to pioneer new processes.

The successful candidate will be able to present complex issues in oral and written form effectively, work successfully with cross-functional teams, and influence appropriate plans and actions. They will also have a proven track record of leading and developing diverse, high-performance teams and exhibiting excellent communication and presentation skills.

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