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IT Support Specialist
2 months ago
We are seeking a skilled Field Specialist to join our Infrastructure Delivery team at Red Knight Solutions, LLC. As a Field Specialist, you will be responsible for providing hardware-focused, break-fix services and solutions to our clients.
Key Responsibilities:- Perform basic and moderately complex troubleshooting and repair activities
- Communicate clearly in written and verbal form
- Provide excellent customer service skills
- Accept and deliver all service calls assigned
- Complete all administrative tasks associated with each call
- Responsible for control and return of assets and inventory
- Typically requires technical school certification or equivalent and 1-2 years of relevant experience
- Ability to drive yourself to client locations
- Ability to lift and or move various computer equipment up to 50 lbs.
- Valid driver's license
- Reliable transportation with valid registration and adequate insurance
We offer a competitive compensation package, including $40 per call and $5 per call per diem, with additional compensation for travel outside of a 50-mile radius. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.