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IT Support Specialist

2 months ago


Cheyenne, Wyoming, United States Red Knight Solutions, LLC Full time
Field Specialist Opportunity

We are seeking a skilled Field Specialist to join our Infrastructure Delivery team at Red Knight Solutions, LLC. As a Field Specialist, you will be responsible for providing hardware-focused, break-fix services and solutions to our clients.

Key Responsibilities:
  • Perform basic and moderately complex troubleshooting and repair activities
  • Communicate clearly in written and verbal form
  • Provide excellent customer service skills
  • Accept and deliver all service calls assigned
  • Complete all administrative tasks associated with each call
  • Responsible for control and return of assets and inventory
Requirements:
  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive yourself to client locations
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Valid driver's license
  • Reliable transportation with valid registration and adequate insurance

We offer a competitive compensation package, including $40 per call and $5 per call per diem, with additional compensation for travel outside of a 50-mile radius. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.