Technical Support Specialist
4 weeks ago
The Technical Support Specialist at Exacta Systems is a key member of our high-energy, fast-paced team.
As a Technical Support Specialist, you will be responsible for a variety of technical operational tasks and take accountability for the process / function from beginning to end.
A Support Specialist provides:
- Excellent customer support
- Supports customer initiatives and assist in quality assurance testing.
- Define, document, and execute site installations and updates.
- Monitor service activities and service escalations to ensure actionable solutions
What you will do:
Interface with customers and operations to assure all software and hardware equipment is tested and deployed in good working order.
Conduct root cause analysis to determine error, troubleshoot equipment and report findings to the manager.
Test hardware and facilitate continuous improvement with team
Facilitate operational efficiencies and reduce costs by reducing workflow inefficiencies.
Utilize helpdesk portal and escalate service issues to the proper channel.
Maintain knowledge base of past issues and solutions and incorporate continuous improvements measures.
Monitor progress to check if changes yield desirable results.
Establish measurable standards at the start of a project and then compare actual project results, regularly generating detailed update reports for management.
What we are looking for:
- 1-3 years of hardware and software testing and customer support.
- Demonstrate knowledge of Microsoft Windows operating systems.
- Strong written and verbal communication skills.
- Ability to work independently or in groups and take the lead when required.
- Must possess and maintain a valid Driver's License.
- Must be able to pass background check to obtain and maintain a Gaming/Racing License.
- Experience with networking and cabling.
-
Technical Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States Exacta Systems LLC Full timeJob OverviewExacta Systems LLC is seeking a highly motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing excellent customer support, supporting customer initiatives, and assisting in quality assurance testing.The ideal candidate will have 1-3 years of experience in hardware and...
-
Technical Support Specialist
3 weeks ago
Cheyenne, Wyoming, United States University of Wyoming Full timeJob Purpose:Student Technicians play a crucial role in supporting the operations of Student Technical Services, providing essential technical support for union events and activities.This position requires the ability to work collaboratively within a team environment while also demonstrating initiative and the capability to work independently under limited...
-
Technical Support Specialist
1 month ago
Cheyenne, Wyoming, United States Exacta Systems Full timeJob Title: Tech Support SpecialistThe Exacta Systems team operates in a dynamic, fast-paced environment that requires an individual to be self-motivated and passionate about problem-solving.Key Responsibilities:Provide excellent customer support and assist in quality assurance testing.Define, document, and execute site installations and updates.Monitor...
-
Customer Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States Vitzo LLC Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Vitzo Limited. As a key member of our remote team, you will be responsible for ensuring customer satisfaction and resolving technical issues related to our software products.Key ResponsibilitiesResolve customer complaints and follow up on resolutionsIdentify...
-
Principal Technical Support Engineer
4 weeks ago
Cheyenne, Wyoming, United States Oracle Full timeJob DescriptionAs a member of the Support organization at Oracle, your focus is to deliver post-sales support and solutions to our customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and...
-
Medical Device Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States NSC Technologies Full timeJob Title: Medical Device Support SpecialistLocation: NationalPay: $32-38/hrCompany Summary:NSC Technologies is a leader in information technology, innovative strategic technical planning, and program management offering a professional level of expertise to their partners. The company provides the resources necessary for their team members to excel and reach...
-
Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States Wyndy LLC Full timeWe are seeking a reliable and compassionate Support Specialist to provide assistance to individuals in need. This role involves offering support and help in various areas, including daily tasks, emotional support, and ensuring a safe and comfortable environment. The ideal candidate should be adaptable, patient, and able to work independently. Relevant...
-
Event Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States University of Wyoming Full timeJob Title: Event Support SpecialistThe University of Wyoming is seeking a highly skilled Event Support Specialist to join our team. As an Event Support Specialist, you will be responsible for assisting in the planning and execution of events, including catering and events staff duties.Key Responsibilities:Prepare all equipment and service items required for...
-
Administrative Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States Future Forecasting Group Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to provide administrative support to our team. The ideal candidate will possess excellent time management skills, attention to detail, and strong organizational and planning skills.Key Responsibilities:Provide administrative support to ensure efficient...
-
Caregiver Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States HCAOA Full timeJob Summary:We are seeking a compassionate and dedicated Caregiver Support Specialist to provide essential support to enhance the quality of life for clients with daily activities in Wyoming, MI. As a Caregiver Support Specialist, you will assist clients with personal care tasks, provide companionship and emotional support, and help with light housekeeping...
-
Fire Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States State of Wyoming Full timeThis role provides technical expertise to counties in Wyoming State Forestry Division, supporting fire invoice management and record administration. Key responsibilities include providing administrative support, fire management, technology, and records management services. The ideal candidate will have strong technical skills and experience in fire...
-
Child Support Case Worker
4 weeks ago
Cheyenne, Wyoming, United States YoungWilliams Child Support Services Full time**Become a Part of Our Team and Help Wyoming Families**No experience is necessary, as we provide extensive paid training. Enjoy nine paid holidays, paid sick and vacation days, and a team environment. Our benefits package includes medical, dental, vision, voluntary life insurance, and 401k options for full-time employees. We also offer life insurance and...
-
Administrative Support Specialist
3 weeks ago
Cheyenne, Wyoming, United States University of Wyoming Full timeJob Summary:The University of Wyoming seeks a highly skilled Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide advanced office and administrative support tasks, including performing administrative tasks and projects, bookkeeping duties, and overseeing office functions.Key Responsibilities:Prepare...
-
Academic Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States University of Wyoming Full timeThe University of Wyoming is seeking a highly motivated and dedicated individual to serve as an Academic Support Specialist for our student-athletes. As a key member of our team, you will provide academic support and guidance to help our student-athletes succeed in their academic pursuits.Responsibilities include:Providing individualized academic support to...
-
Administrative Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States University of Wyoming Full timeJob SummaryThe University of Wyoming is seeking a highly skilled and organized Administrative Support Specialist to join our team. This role will provide administrative support for the undergraduate and graduate programs in the Department, including scheduling courses, assigning rooms, and preparing information for the general bulletin.The ideal candidate...
-
Administrative Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States University of Wyoming Full timeJob SummaryWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at the University of Wyoming. This is a senior-level position that requires a high degree of autonomy and discretion in performing complex administrative and management support tasks.Key ResponsibilitiesPerform complex problem resolution and serve as...
-
Administrative Support Specialist
3 weeks ago
Cheyenne, Wyoming, United States State of Delaware Full timeJob SummaryThe Administrative Specialist III role at the State of Delaware is a key position that requires a highly organized and detail-oriented individual to manage office support activities.Key ResponsibilitiesManage office operations, including scheduling, budgeting, and maintaining accurate records.Provide exceptional customer service to internal and...
-
Administrative Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States Mymedtrust Full timeJob DescriptionMymedtrust is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. The successful candidate will be responsible for providing administrative support to our Health Services Administrator, ensuring the smooth operation of our medical office.Key Responsibilities:Submit to a criminal background screen...
-
Healthcare Support Specialist
3 weeks ago
Cheyenne, Wyoming, United States Cottonwood Healthcare And Rehabilitation Center Full timeAbout the Role:Cottonwood Healthcare and Rehabilitation Center is seeking a skilled Healthcare Support Specialist to join our team. As a Restorative Care Assistant, you will play a vital role in assisting our residents with their daily needs and promoting their overall well-being.Key Responsibilities:Assist in carrying out restorative care programs under the...
-
Senior Cloud Infrastructure Support Specialist
4 weeks ago
Cheyenne, Wyoming, United States Oracle Full timeJob DescriptionOracle is seeking a highly skilled Senior Technical Support Engineer to join our team. As a key member of our Support organization, you will be responsible for delivering exceptional customer service and technical assistance to our customers.ResponsibilitiesProvide technical support and solutions to customers for Oracle Cloud Services, with a...