Housing Support Coordinator

1 week ago

Chicago, Illinois, United States Heartland Human Care Serv Full time
Job Overview

Position: Housing Support Coordinator

Work Arrangement: Hybrid, Monday to Friday (8:30am-5:00pm)

Overview:

Are you dedicated to assisting individuals in securing stable living arrangements? We are looking for a committed and enthusiastic Housing Support Coordinator to join our organization and positively influence our community.

In this role, you will deliver technical guidance, information and referral services, advocacy, and resource development for program participants and associated service providers. Your knowledge will be vital in providing thorough support to those in our housing programs, and you may need to remain on-site during breaks to ensure uninterrupted care. You will utilize industry insights and best practices to advance the mission and vision of Heartland Human Care Services, fostering cultural development and management initiatives. Your responsibilities and performance metrics will be defined through the establishment of annual Success Objectives, offering a clear structure to guide your contributions. If you are a dedicated professional with a passion for helping others achieve secure housing, we encourage you to consider this opportunity.

Reasons to Join Our Team:

Make an Impact: Contribute to an organization that is genuinely devoted to fostering positive transformations in the lives of individuals and communities.

Career Advancement: Step into a leadership position where you can create and implement asset management systems, oversee a dedicated team, and engage in ongoing educational initiatives.

Comprehensive Benefits Package: Access a variety of benefits, including medical, dental, vision insurance, 401(k) matching, paid parental leave, commuter benefits, student loan assistance, and more.

Benefits Include:

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) matching.
  • Paid parental leave.
  • Commuter benefits.
  • Student loan assistance.
  • Tuition assistance.
  • Disability insurance.

Key Responsibilities:

Primary Duties:


• Identify and secure suitable private market housing options for individuals experiencing homelessness or at risk of homelessness.


• Conduct client interviews to assess the suitability of potential referrals based on individual needs and resource criteria.


• Educate clients on budgeting, job search techniques, and other essential skills for successful referrals.


• Collaborate with landlords and service providers to resolve conflicts involving referred clients and negotiate follow-up services.


• Assist in identifying service gaps and needs at the program level.


• Network with other housing service providers to ensure the housing needs of homeless or at-risk individuals are adequately met.


• Manage funds for client assistance in accordance with program policies to help clients access necessary resources.


• Engage in organizations and coalitions that promote enhanced resources for clients.


• Build and maintain professional relationships with social service and government agencies to improve service delivery and agency reputation.


• Pursue ongoing professional development through training, conferences, and independent study.


• Participate in program and operational planning.


• Assist in preparing grant applications to increase resources or linkages to existing resources.


• Actively participate in all supervisory, unit, and agency meetings.


• Adhere to professional standards as outlined by relevant governing bodies and agency policies.


• Engage in periodic evaluations and training to ensure adherence to professional standards.


• Additional duties may be assigned as needed.

Qualifications:


• A Master's degree in a social service field with one year of experience in advocacy services, case management, or similar direct service work, or a Bachelor's degree in a social service field.


• Three years of experience in advocacy services, case management, or similar direct service work, or an Associate's Degree with ten years of relevant experience, or an equivalent combination of education and experience.


• Bilingual candidates are strongly preferred.

Skills and Abilities:

  • Fluency in a second language is highly desirable.
  • Ability to read and interpret operational documents and manuals.
  • Proficient in writing routine reports and correspondence.
  • Effective public speaking skills for group presentations.
  • Access to reliable transportation is essential.
  • A valid driver's license may be required.
  • Comfortable working with individuals from diverse socioeconomic backgrounds.
  • Strong mathematical skills for basic calculations and data interpretation.
  • Excellent communication and networking abilities.
  • Ability to handle confidential information with professionalism.
  • High level of collaboration, emotional intelligence, and self-motivation.
  • Proficient in Microsoft Office and other commonly used software.
  • Problem-solving skills in varied situations.
  • Ability to work independently with minimal supervision.
  • Strategic thinking and consultancy skills.

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