New Car Sales Manager

4 weeks ago


Richardson, Texas, United States Snell Motor Company Full time
Job Title: New Car Sales Manager

Snell Motor Companies is seeking a highly skilled New Car Sales Manager to lead their Town North Mazda team. As a family-owned and operated business, Snell Motor Companies has been serving the Dallas community since 1973.

Key Responsibilities:
  • Develop and execute strategic sales plans to achieve dealership sales targets.
  • Monitor and analyze sales performance, including setting goals and evaluating progress.
  • Lead and motivate the sales team to meet or exceed individual and team sales goals.
  • Conduct regular sales meetings and training sessions to ensure staff development and knowledge enhancement.
  • Ensure exceptional customer service by addressing customer inquiries, resolving complaints, and facilitating smooth transaction processes.
  • Implement and maintain customer follow-up systems to enhance retention and repeat business.
  • Monitor customer feedback and work towards continuous improvement in service quality.
  • Work closely with the inventory team to manage vehicle reconditioning, quality checks, and presentation.
  • Utilize market analysis and trends to make informed decisions about inventory levels and pricing strategies.
  • Recruit, train, and mentor sales staff, fostering a positive and productive work environment.
  • Conduct performance evaluations and provide feedback, coaching, and disciplinary action as needed.
  • Promote teamwork and collaboration among sales associates and other dealership departments.
  • Maintain accurate records of sales transactions, inventory levels, and customer interactions.
  • Prepare and present sales reports and forecasts to dealership management.
  • Ensure compliance with dealership policies, procedures, and industry regulations.
Requirements:
  • Proven experience in new automotive sales management. Minimum of 3-5 years in a managerial role.
  • Strong leadership, communication, and interpersonal skills. Proficiency in sales management software and CRM systems.
  • In-depth understanding of the automotive market, pre-owned vehicle sales processes, and customer relationship management.
  • Results-driven, strategic thinker, and adaptable to changing market conditions. Luxury Line Management experience is a must.
  • Ability to establish and maintain good relationships with customers (including internal customers) and to exceed their expectations.
  • Ability to train and motivate sales team.
  • Ability to assist sales guides in processing or completing sales.
  • Knowledge of product and promotional information
  • Ability to communicate knowledge of product and promotional information to sales team.
  • Provide feedback to GM to link inventory to marketing plans.
  • Ability to conduct sales analysis, comparing sales performance with current sales goals.
  • Ability to appropriately display vehicles at the Centre.
  • Leadership skills of delegation, empowerment, coaching, organizing and planning, and interpersonal sensitivity.
  • Ability to take an interest in team members, including proactively promoting the appropriate development of team members.
  • Ability to adequately maintain both new and used vehicle inventory that allows the retail facility to obtain sales goals.
  • Ability to order new vehicles, as described my manufacturer, that allow for sales team to reach sales objectives.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid holidays & paid time off
  • Vision insurance
  • Earn vacation hours after 90 days
  • Aggressive Employee Referral Program

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